Leading File Transmission Services Software Engineering, a mixed U.S./India team responsible for custom software development (Java, C++, .Net, low-code, Azure & GCP Cloud) related to transmissions containing trillions of dollars in transactions daily.

Leading the Product Operating Model and Cloud Transformation efforts for File Transfer Services and delivering automated user provisioning, business intelligence, customer transmission migration, and risk & governance management and reporting tools.

Engineering infrastructure, in-house/third-party applications, and software/systems integration for File Transmissions Services (FTS).

Managing the Network Management Center (NMC), overseeing an international shift of front-line and senior network engineers responsible for ensuring the entire Wells Fargo network stays up and running in a 24x7x365 operations center environment.o NMC responsibilities include everything from Large Enterprise/Data Center network devices and multiple cross-country redundant circuits w/multiple vendors, to local retail and office networks, ATM connectivity, international circuits and lots in between.o Devices we support include switches, routers, firewalls, load balancers, security appliances, DNS, time servers, access points, etc..Previously (June 2016 and earlier), Manager of the Distributed Transmissions Production Support team for Wells Fargo's Wholesale business.o Providing 24x7x365 technology and customer support for the Wholesale LOB, with a “No File Left Behind” philosophy and a culture of individual responsibility for resolving customer impactso 100-150 thousand file inbound/outbound transmissions daily, with many individual files containing billions of dollars in transactions between customers and Wholesale LOB applications• Our SAFE Transmission application had the highest customer satisfaction rating of all 25+ Commercial Electronic Office-related products in 2014, with 95% of users rating SAFE-T a 4 (26%) or 5 (69%).

Managing infrastructure, in-house/third-party applications, and systems integration for SAFE-Transmission within Wholesale International Technology.SAFE-Transmission is how the files that carry billions of dollars move between Wells Fargo partners, internal applications, etc..., including ensuring encryption, interchangeable network protocols, authentication, end-point validation, and file format transformation.Primary responsibility was ensuring that despite incredible growth, frequent changes and enhancements, we were available for business and our customers were happy.

As a systems and database consultant for clients including Towers Perrin - ISR, the U.S. Department of Agriculture, Halifax Corporation, and others, I was able to analyze and improve a wide variety of corporate and small/medium business technical systems and people processes, giving me a broad background of experience in best practices and what works to create reliable and efficient processes.I design, implement, and maintain scalable and reliable systems and applications using everything from Sun/Oracle/BEA Weblogic servers, to Microsoft SQL Server clusters.I currently manage Solaris 2.6 - Solaris 10 systems, FreeBSD 5.x-7.x systems, MS Windows Server 2003 systems, supporting Oracle/MySQL/PostgreSQL/SQL Server 2000-2005 database applications, Weblogic/Java and Drupal/PHP applications. Manage NAS devices and services/devices such as Email, DNS, Web Servers, User Authentication, Firewalls, Routers, LAN Switches.

I led the primary technical department operating online stores for Ralph Lauren’s Polo.com, Timberland.com, Liz Claiborne’s Elisabeth.com, Nike’s ColeHaan.com and seven other brands I managed from 6 to 15 direct report employees, over 40 Sun Enterprise Servers, 25 Foundry and Cisco network devices, 20 x86 FreeBSD, Linux and Windows Servers.I was responsible for CPG's Chelsea Interactive subsidiary’s systems, local and wide area networks, databases, content management support, site monitoring and troubleshooting, order fulfillment support, and internal IT support gave me experience in planning and implementing enterprise level deployments and process improvements.My designs and refinements of systems, networks, and business processes led to a final-year monthly average of: * 100% uptime for systems * 99.999% for network * 99.9% for our custom E-commerce applications

Working with Net.Works (a consulting company) on two six-month contracts, the first contract was with Logio, a b2b portal site where I maintained Oracle Databases, Sun Enterprise Servers, and created and implemented full monitoring using Sitescope. I also used Iplanet's Netscape Enterprise and Java Application servers. I initially managed several teams of technical contractors in areas ranging from configuration and content management to order fulfillment processing.