Thomas Sheeley Ii Email & Phone Number

Virtual

Virtual

Reseda, Ca

Your “go‐to geek” for personal and small business computing solutions. Services include: virus / spyware / malware removal, custom computer builds, hardware upgrades, wired & wireless networking... and more.

Santa Monica, Ca

Coordinated shipping, delivery, and installation of custom exercise equipment framework structures ranging from single-bay units for home gyms to multiple-bays and bridges for multi-family housing and commercial fitness centers.Daily duties included: sending site survey forms for new installations and following-up for pending forms; coordinating delivery timelines of equipment from multiple vendors (domestic and international) to arrive at "final-mile" warehouses; coordinating timelines with in-house teams and on-site construction teams; confirmation of installation completion and delivery of all equipment and accessories.Key Achievements:- Creation of multiple operational dashboard widgets for NetSuite CRM to congregate shipment tracking data and project tasks into a “no-scroll” view- Creation of smart filters for out-dated order processing system to keep projects on track based on status checks

Woodland Hills, Ca

Remote back-office support for independent financial advisors and broker-dealer offices across the country. Services to financial industry include opening and funding of new accounts, general money movement, quarterly reporting and billing, industry compliance document management, event coordination, and scheduling client reviews. On-site IT support for local staff. IT duties include computer maintenance and upgrades, software installation and support, VOIP support, network support, and general “well-being” of all office electronics.Key Achievements:- Successful on-boarding of over a dozen financial advisors- Office-wide migration to Windows 10 environment with minimal downtime- Network expansion into second office space- Coordination of remote work requirements and computer setup

Moorpark, Ca

Complete setup and teardown of 2 multi‐axis CNC lathes used to manufacture custom surgical tools.

Encino, Ca

Create draft copies of IRS tax debt resolution documents and Excel spreadsheets for in-house case workers relating to clients’ financial income and expenses. Key Achievements:- Continuous updates and customization of Excel templates to automate data calculations for easier entry into IRS tax resolution documents

Canoga Park, Ca

Maintained local versions of investment documents for use in custom form filling software. Process requests for mail merges and database information from internal marketing department used to increase client base. Maintain Microsoft Access interface linked to company SQL database. Perform software updates and troubleshooting of computers and network. Update account values and information for next-day meetings with clients.Key Achievements:- Streamlined process for collection of financial data- Overhauled all financial investment PDFs with custom JavaScript coding for form automation and data extraction from SQL database

West Hills, Ca

Analyze report data to find trends in billing errors. Proper interpretation of insurance information for the billing of clients and independent insurance agencies through Quest systems. Train new hires and temps in use of Quest systems. Participate in weekly Bad Debt Reduction conference calls with nationwide offices. Contact doctors, patients, and insurance agencies for missing billing information and resolution. Key Achievements:- Identified and resolved long standing claim submission error with billing process for Idaho Medicaid program

Hudson, Ny

Installation and maintenance of new computers. Troubleshoot computer and printer errors. Repair and replace computer and printer components as needed.Key Achievements:- Assisted in running network cable for new hospital wing- Setup computer lab workstations for training of hospital staff