Thomas Sosinsky Email & Phone Number

Port Charlotte, Florida, United States

Naples, Florida

Madison, Wisconsin Area

• Build cold and warm leads with future clients
• Perform frequent follow up calls with clients
• Manage client accounts and build merchant relationships
• Complete and finalize sales and document gathering
• Handle inbound and outbound calls

• Received a promotion within the first eight months of hire
• On board, train, and manage a team of five
• Responsible for training customers on boat basics and mechanics
• Generate and review warranty & maintenance agreements with customers
• Responsible for seasonal follow up with customers
• Sell the following products and services: Maintenance supplies, services, & boat accessories

• Managed and coordinated a staff of four for daily operations
• Organized schedules, work, and delivery while ensuring their expectations were executed
• Delivered customer service and communications to customers on products and services

• Educate and train customers on the operations of the boat, boat safety, and laws of the lake
• Coordinated customer reservations schedule and delegated accordingly
• Managed daily maintenance of boats and maintenance staff
• Performed Winterization and Summerization on privately and personally owned boats
• Generated over the counter sales to meet goals