 Gained in-depth knowledge of Abbott business practices and methodologies. Established business relationship with Abbott personnel. Served as the Subject Matter Expert (SME) with the Informatics applications, RFID, ADD and ALinIQ system technologies.  Analyzed user needs; obtained customer requirements; designed integrations to maximize informatics solutions. Assisted with the pre-implementation, planning and preparation as a system engineer, traveling to customer sites throughout the US. Installed and configured the IMS solution utilizing MS Server, MS SQL, virtual servers, EasyTAP. Utilized IT background of Microsoft Server & SQL server, network engineering, wireless and infrastructure technologies. Detailed experience with Microsoft and VMware virtual server, various remote-control systems; anti-virus protection. Placed into practice effective and proven connections with customers using listen skills, group and interpersonal communications. Experienced with Medical technologies and clinical laboratory systems.  Understanding of Abbott Instrument Manager.

Project / Program Manager • Network Redesign of the Global Core ($160mm program) o Alignment of the business footprint to provide a state of the art infrastructure and to provide security segmentation. o Overview of complete Core infrastructure management - technical and functional. o Includes hardware ($80mm), 12 Colocations, & all Transports Services. o GWIM (customer facing) & Merrill Lynch locations were included with Core Infrastructure. o All program financial reviews and tracking, authoring of RFIs & RFPs, Vendor Scoring and Vendor Management. o Authored, monitored and presented KPIs, PPT presentations to Leadership• Lead Private Carrier Access program. Researched and eliminated Voice & Data SONet Rings. Achieved $52mm in savings. o MPLS / MetroNet circuit redesigns. Identify GWIM locations to be converted from existing Voice & Data circuits. o Includes discovery, identification and tagging of current circuits, then decom and turn up new MPLS circuits.

Reoccurring Member of the teams that completed the testing criteria, writing and modifying the certification tests for the following ...- RFID +- Project +

Program Manager - Consultant  New Data Center implementation and build that serves all of the Americans and as DR with Basel Switzerland DC. > Program Manager for the complete network and connectivity implementation of the New State of the Art 35K sq. ft. Data Center. > Migration of the East and South data centers equipment & functionality to the New Data Center.> Locations in NDC - Technical Floor, MDF, IDF, Facilities, Administration Floor.> Implementation of the DWDM Ring, WAN, LAN, Fiber, Copper, MPLS, SAN, WAP, Servers, Camera / Surveillance & IDS.> Equipment racking / power, Asset Management, Maintain Depreciation Schedule, RFQs, Develop BOMs.> IGM - Quality control (IQ/OQ Procedures). > And the transition of the New Data Center to the production organizations. Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as customer interface. Vendors – Cisco, Brocade, Level3, E2 Optics, British Technologies (BT), GrayBar, vBlock, ATT, HP (Tipping Point), RiverBed.  Program Manager of Cisco Telepresence IX5000 Implementations - World Wide> 19 sites in US, Switzerland, China, India. 15 locations were migrations from existing Polycom rooms, 4 were new implementations.> Required upgrading of WAN & LAN to support high bandwidth requirements – included with the implementation.> Included Exchange connectivity and TMS implementation to include new Data Center equipment and security levels. Program Manager of Novartis Voice Services (IPT) - World Wide > Lead project that restructured the existing IPT services to an updated solution that provided improved SLAs / OLAs, reduced costs and increased performance and modified existing billing and governance of the overall worldwide enterprise platform.> Utilized VMWare Hosts (41), CUCM(49), CUC (13), CUEAC(8), MIND billing server (3), Session Manager (4), Voice Gateways (SIP / TDM) (227), Analog Voice Gateways (194), NAS (backup) Pilot & Ops Manager (22)

> Leading the organization into a state of the art corporation and IT department. Mentoring leadership, providing direction in business and Information Technology. > Leading all aspects of IT management including Budget, Infrastructure, Data Storage, LAN & WLAN, Disaster Recovery Plan, Email, Service / Helpdesk, ITIL, Wireless Technologies, SAN, employee management and Enterprise Project Management Office.> Designed and implemented the Project Management Office (PMO) in addition to designing and implementing MS SharePoint Enterprise Server and MS Project Management Enterprise Server. Authored all PMO documents, forms, templates, work instructions, processes and procedures. >Developed PMO training methods, criteria and curriculum in addition to training all existing and new Project Managers.> Design & built new network infrastructure & Data Center -Technology Transformation. Included building new servers. Implemented AD, DC, DNS, MS SQL, MS Project Server Enterprise, MS Server 2008 r2 / 2012, HyperV, Firewalls, Firewalls, Switches, Routers.> Selected and implemented & migrated new SaaS ERP system to replace outdated / aging system. Required the redesign of current practices and methodologies. Began Business Process Mapping , workflow definition & documentation. Included were formal and informal training of all employees.> Managed a diverse set of SLAs & maintenance windows, Strategic Vendor Management, ITIL - implementation full CMDB.>Managed strategic business plans and tracked performance against goals and objectives.>Day-to-day IT Ops responsibilities for Incident & Problem Management and Change Control.> Ensured personnel have appropriate skills and behaviors, and effectively communicate performance review results. > Build out and maintaining of a centralized Service Desk group dedicated to the triage, prioritizing and resolving help desk requests.> Implemented Office 365 including Lync & Sharepoint. Utilized InterCall.

> Project Manager of the Windows XP to Windows 7 Enterprise Migration. The vast majority of employees of SWA are affected (over 15K computers and 38K end users). Also lead the team that tested and verified over 1400 applications operational in the new environment. Utilized SCCM, SCOM, AD, DC to implement OS and Applications (COTS & Internal). > Project Manager of MS Office / Exchange Server Migration from 2007 to 2010. Included implementation of secure mobile devices to Exchange 2010. This was a full SDLC project. Over 38K users migrated from old to new Exchange servers.> Designed and implemented “Multi OS Support” program that securely managed Apple Devices (iPhone, iTouch, iPad & MacBook Pro), Blackberry devices, Windows and Android wireless hand held devices in a secure and encrypted environment. Utilized Mobile Iron and Quest QMS & QAS interacting with Windows 2008 R2 AD, DCs & Internal / External Firewalls for data security.>Managed and lead groups ranging between 5 personnel to 25 personnel.> Project budgets ranged from $75K to $1MM.

Instructor TCC, Northwest Campus Instructor of FAA Basic, Airframe, Powerplant and Avionics courses. Develop teaching criteria and course curriculum for FAA A&P Part 147 & avionics courses. Daily demonstration of public speaking in both the classroom and for college executives and chairpersons.velop teaching criteria and course curriculum for FAA A&P Part 147 & avionics courses.

> Initial core efforts were place in realigning, augmenting, training and providing continuous improvement of core IT Services group. Completed in house assessment of processes, policies and procedures for improvement – implemented solutions as required. > Initialize ITIL, PMI, LEAN and CMMI methodologies. > Implemented CommVault as an enterprise wide backup, restore and data retention system for US & Middle East corporate operations. > Designed and implemented corporate standard for data encryption of desktop and laptop computers; data protection management to enable remote encryption and formatting of hard drives due to lost / misplaced / theft or computer and handheld devices. > Management and technology resource with the Technology Transformation Program consisting of upgrade or replacement of outdated existing data center / network / server / infrastructure in the US and Middle East.> Lead of the physical to virtual server migration project of 228 physical servers both domestic and international locations.> Technical & functional project manager of the test and production failover clustering of MS SQL 2008R2 servers (Active/Passive).> Portion of technologies utilized: Sun, WinServ 2008R2, Hyper-V, VMWare, MS SQL 2008R2, V-Sat, WLAN, VOIP, EVA, Fibre.

Project /Program Manager and Wireless Engineer / RFID Engineer Government and Department of Defense IT services provider and consulting group primarily providing services to US Navy Warship Fleet. Functioned as the Program and Project Manager leading group of 7 resources to develop, design and implement an RFID and Worker Task workflow system that is utilized on both Navy vessels, shore support services and warehousing. Project core function was to implement a parts tracking system utilizing wireless technologies, RFID technologies and warehouse management functions to track and trace tools, equipment and personnel both internal and external to Navy ships. Tasks included using pure project management; change management; risk management and mitigation; development of military restricted documents to support PMO and establishing the department Project Management Office.  Led the develop and implementation of an initiative that utilized secured hand held wireless devices & comm devices such as phones, PDAs, tablets and durable notebooks that placed work orders, problem solving resolutions, diagrams and maintenance manuals and documentation to the mechanics & technicians working on / near the Navy ships dockside and ships in transit to the Naval Shipyard. Functioned as wireless lead engineer and lead RFID engineer using GPS, CDMA, 802.x, broadband, passive and active tagging. Designed, developed and implemented the complete infrastructure including wireless hand held devices, DB servers, Middleware servers. Completed detailed site surveys, RF Control and workflow process to streamline current ship maintenance practices.

CHEP International, Orlando FL Sr. SAP IT & RFID Project Manager and Sr. Business Analyst - Consultant & Problem Solver SAP and RFID Project Manager of the Materials Intelligence (MI) Multi Phase Project implemented in Australia, Germany, China, US and South America. ASAP Methodologies utilized. Project had the purpose of tracking tagged pallets and various tagged containers throughout the world (280 million items) using RFID - real time identification and multi tenant enterprise billing. This extremely detailed multi phase project incorporate business processes of B2B, ERP, SCM, BPN, ME-BPP, COP, SaaS, and SOA providing near real time accurate information systems between trading partners in a supply chain. SAP, AII, OER, XI, BI, MM, PM; Active Directory and Single Sign On Federation servers were utilized.  Project Manager & RFID, SAP Technical and Functional Specialist with the implementation of a pallet and container pick, build and ship systems in China for Toyota. Develop POC, then implemented into production. SAP AII, ECC 6, Oracle 10.2 & Netweaver along with PEAK PAC utilized. Utilized SAP Basis during process. Configured, tested and administered SAP Platform. Developed wireless infrastructure, generated server & workstations, installed/configured MS SQL DB and installed & configure SAP in addition to implementation of an RFID fixed portal, wireless hand held devices, fork truck readers. ASAP PM methodology used. Developed the business & systems requirements, authoring the project charter, defining scope, creation of WBS and project scheduling, tracking risks and risk mitigation, issue logs, reporting and tracking of budget, authoring meeting minutes and project

Ntelicor, LP, Dallas, TXIT Project Manager of Airport implementations and modifications - Consultant IT Manager involved in the design and implementation of custom technology enable new business solutions at AA & AE airports. Detailed use of MS Project software along with generating and tracking using PERT charts and dashboards for upper management. Responsibilities include, among others: defining systems strategy, developing system requirements, designing and prototyping, testing, training defining support procedures and implementation of IT, RFID, IT Infrastructure and Transportation Management Systems. Developed and maintained planning process, creation of WBS, tracking of project critical path and estimate variation.

 Responsibilities include, among others: defining systems strategy, developing system requirements, designing and prototyping, testing, training defining support procedures and implementation of IT, RFID, IT Infrastructure and Transportation Management Systems. Program and Product Manager of all RFID initiatives within Ryder. Subject matter expert for the enterprise organization. Have spoken at several conferences in the industry in addition to conducting training sessions and “brown bag” sessions. Developed & augmented Ryder RFID lab. Consisted of the testing and evaluation internal to Ryder RFID products before being released into a production environment. Responsible for all activities in the lab in addition to the acquisition of hardware & software. Project/Program Manager of SAP initial and partial project implementations within Ryder’s 3PL / SCS / WMS / TM business unit.  PMO development includes, complete SDLC – communications – project control plans; implementation of proven business processes and methodologies; generating project / program workflow; training; creation of project and program management documentation (executive & project overview dashboards; project charters; use-cases, business requirements; change, quality, risk & issue management; weekly & monthly status updates; lessons learned; project closure and project workbooks).  Direct Manager of the Ryder SCS IT Infrastructure group consisting of 10 network and systems engineers. Program and Product Manager of all RFID initiatives within Ryder. Subject matter expert for the enterprise organization. Spoke at several conferences in the industry in addition to conducting training sessions and “brown bag” sessions for IT and Exec personnel.

 Project/Program Manager of SAP initial project implementations within Chase Paymentech. MM, PM and SD modules were utilized in addition to SCM, ERP practices.  The complete design, developed and implemented an enterprise wide Project Management Office for the Paymentech (credit card - debit card – flex cache) business unit of JP Morgan Chase Bank. Previously to this implementation, no project management office or project managers were available within the organization. This was an extremely detailed, hands on bottom to the top level initiative.  Development includes, complete SDLC – communications – project control plans; implementation of proven business processes and methodologies; generating project / program workflow; training; creation of project and program management documentation ( project & business requirements; change, quality, risk & issue management; weekly & monthly status updates; lessons learned; project closure and project workbooks).

American Airlines, Fort Worth, TX 06/04 to 05/06Senior Project Manager – Maintenance & Engineering / Supply Chain Management – IT Group, Tulsa, OK & Fort Worth, TX  SAP Chemical Tracking System, Principle Project Manager. Implemented the complete project using the AA SDLC methodology. Utilized SAP R/3, over 200% ROI and over $5M savings within a 5 year life cycle. 2D, RFID, ERP SCM were utilized.  SAP Tool Tracking System, Principle Project Manager. Implemented the, from kickoff to lesson learned – project closure (full SDLC). Utilized SAP R/3, over 300% ROI, over $15M savings within a 5 year life cycle. 2D, RFID, ERP SCM were utilized. Project Manager of the American Airlines Warehouse RFID project for the Maintenance Centers. In addition, implemented 2D & RFID project for Aircraft Staging Maintenance Program. ROI forecasted to be 300% within 4 year lifecycle, savings of over $75M.

SM&A Consulting, Newport Beach, CaliforniaSenior Associate (Project Manager) – Consultant (Lockheed Martin) Proposal Management Corporation for clients attempting to capture large, complex aerospace contracts.  Provided direction and management to multiple projects ranging in value of $20,000 to $9.8 Billion for the US Air Force. Developed F/A-22 project plans, request for proposals and aircraft system business proposals to the US Air Force. Direct personal interaction with various levels of rank ranging from CMS to Lieutenant General.

Smiths Aerospace (Customer Services Division)Project Manager and Field Service Engineer (based in Fort Worth, Texas) Reduced repair and overhaul cost for clients by developing and implementing cost per flight hour contracts. Average cost savings ranged from 10 to 30 percent of previous years spending. By bring fruition to this contact, airlines we able to view direct savings. Demonstrated project management skills to ensure that all aspects of an event/project/task were completed as planned and that contingency plans were developed and ready for implementation if necessary. Worked with worldwide Smiths IT groups to provide assistance to resolve LAN/WAN technical difficulties, HP UNIX server ops and management, Oracle 11i pre-implementation and system wide preparation, updating Compaq, IBM and Cisco equipment and instructed the IT group with Cisco firewalls and ISS intrusion detection of both LAN/WAN and Internet Servers.

Pilot Network Services, Inc., Alameda, California Project / Program Manager – Internet and Networking Security and Intrusion Implementation.An extremely high-level Internet / network security company. Developed & provided hardened website & networks in addition to developing tools that would use a heuristic knowledge to learn methodologies of intrusion and network securities.  Developed project plans, lead customer kick off meetings, track project status, develop and track completion reports, assist in the resolution of project issues, track equipment deliveries to ensure that existing and new implementations are completed on time, that implementation issues are identified and resolved satisfactorily.  Manager of projects that lasted on the average of 3 weeks to 1 year for implementation. Budget for each project ranged from $10K to $1.5 million, annually. Worked 6 to 24 projects at any given time. Utilized proven PM skills to effectively lead each endeavor. Personally completed onsite LAN/WAN and Internet security reviews of the clients. The onsite assessments provided the necessary information to the client concerning deficiencies and the improvements that need to be completed to properly augment existing securities and business practices. Worked with Cisco IOS, OSPF, IPX, EGIRP, NetBios, TCP/IP, Multi-routing Protocols, DNS, DHCP, WINS (Primary and Secondary) Cisco 26xx, 55xx, 7500, 10000 and other WAN equipment and protocols.

Aircraft Structural & Systems Engineer and A&P Mechanic for corporate aircraft at the St Louis downtown and St Louis Lambert airport.