Thomas Steffen Email & Phone Number

Duisburg, Nrw, De

Dallas, Tx, Us

The Business Unit Director is an experience leader with the proven skillset to run a multi-million business unit with multiple clients in several countries. He needs to have a great experience in various culture and behaviors of human beings. The Business Unit Director is responsible for the business strategy and set the vision and values. In his scope is the customer relationship and the growth of the business unit. He will have a strong relationship to existing clients, but build his network strategically and identify new opportunities. He will own quality, continuously service improvement and sharing best practice across the business unit to ensure that best service is delivered to the client. He owns all aspects of operational excellence and governance with full responsibility. He is responsible that the business unit is compliant with all company processes and statutory requirements.He is an active leader, who enable the team and the culture day by day for a sustainable growth and development of each individual. He own the P&L in the business unit and needs to have robust financial understanding. He owns cost control and profitability with in the business unit. The Business Unit Director owns the responsibility in all aspects of quality, health and safety and statutory compliance of his business.

Dallas, Texas, Us

The DCS DACH Area General Manager is responsible all sites and accounts in the DACH area. He is accountable for the growth and success of the existing accounts and for growing new business in the entire service portfolio. His engagement is a role model within his team to energize and enable people in his reporting line. He understand driver and show stoppers within his business and manage them in a professional manner. He is instrumental for the success and sustainability of the business and strongly connected to all relevant departments within a matrix organisation continuously drive improvements. Authorized officer and managing the business unit of Data Centre Solutions in DACH.

Downers Grove, Illinois, Us

Ensono took over the Data Center Service Business unit in June 2018 and I continued my role and responsibilities. The Delivery Head provides leadership and management to the delivery organization ensuring that all operational aspects meets standards, processes and client’s satisfaction. The Delivery Head supports sales activity and represents the delivery organization during client visits and meetings. I am interacting with clients and technical staff to ensure service goals are met or exceeded. I act as an interface between different platforms and businesses with the subject to provide resolution or agreements and is part of any serious escalation to ensure a constantly improvement of all service levels. Tracking and setting bench marks to ensure constant client satisfaction and business grow. These are 20+ clients in Europe.

Bangalore, Karnataka, In

The Delivery Head provides leadership and management to the delivery organization ensuring that all operational aspects meets standards, processes and client’s satisfaction. The Delivery Head supports sales activity and represents the delivery organization during client visits and meetings. I am interacting with clients and technical staff to ensure service goals are met or exceeded. I act as an interface between different platforms and businesses with the subject to provide resolution or agreements and is part of any serious escalation to ensure a constantly improvement of all service levels. Tracking and setting bench marks to ensure constant client satisfaction and business grow. These are 20+ clients in Europe. People Management  Escalation contact for all platforms Client engagement Support Sales and Pre-Sales

Bangalore, Karnataka, In

Director of Europe Data Centre Infrastructure Services and Data Centre. Responsible for all Wipro owned and leased Data Centre in Europe in regards to Budget, Service Quality and Employee. Participate and influence selection and work on due diligence process of new acquisitions in this area. Managed a $12 million budget and a workforce of technical and professional services staff in different European Countries.Established a divisional structure and performance management benchmark process and hired professionals to support the company’s European expansion into different countriesWork with teams across three geographies. Lead several constructional and technical upgrades with budget responsibility to ensure growing capacities. Led executive project steering committees for internal and external projects. Refurbishment of two Data Centre rooms Acquisition of two Data Centre People management Compliance activities Support Sales and Pre-Sales

Bangalore, Karnataka, In

I am responsible for all operational related task inside the DC and support different teams, where necessary. Perform internal audits of other DC related divisions and support sales team in regards to technical queries of potential clients.

Bangalore, Karnataka, In

The Operations Manager provides leadership and management to the Data Center ensuring that all operational aspects meets security standards, client’s satisfaction, environmental health and safety. The Operation Manager supports sales activity and represents the Data Center during client visits. The Operation Manager acts also as an interface between different platforms and businesses with the subject to provide resolution or agreements and is part of any serious escalation. I had cross business unit reporting lines and worked with several teams across the company. I was selected for several special task in order to archive expected results. People management Compliance activities Internal Audits of Partner Data Centre's. Support Sales and Pre-Sales

Bangalore, Karnataka, In

The Data Center Service Desk Team Leader supervises and is in direct charge of the Data Center Service Desk Germany. The Team Leader is in the position of managing, monitoring and assigning specific duties to the team. This supervisor has oversight of how duties must be carried-out in the particular way the company or organization requires. The Team Leader maintains staff records and keeps written reports of attendance and work assignments of designated staff. The Team Leader participates in the hiring and training process of the team. In this position the Team Leader trains staff in the particular duties of employee-specific job descriptions. He coordinates, oversees and leads staff in duties and daily managerial operations are usually conducted.  People Management Project Management Budget Management Compliance activities

New York, New York, Us

I was a consultant for different companies - from a local Re-Seller up to the leading company for airtreatment solutions. My role includes internal audits for health and safety, give trainings to the employees and management. Analyse workflows, preparing documentation and work together with local authorities and external auditors to obtain different certifications.Beside this I was engaged in planing gas detection and monitoring system for waste water treatment, offshore industry. Through planing of complex constructions I came in touch with IT infrastructure.