As a founding director of BookTech Limited, an e-commerce company, I have been instrumental in establishing our company as a leader in the export industry. From the very beginning, I have been deeply involved in all aspects of our company's operations, including strategy development, product design, and team management.One of my primary responsibilities as a founding director has been to drive the development of our proprietary inventory management tool. Through my leadership and strategic planning, we have been able to create a tool that meets the unique needs of our e-commerce business and positions us for success in the competitive world of global commerce.But my role as a founding director extends far beyond the development of our inventory management tool. I am also responsible for driving our company's overall growth and success, by developing and executing strategies that help us to achieve our goals and meet the needs of our customers in the e-commerce space.As a leader, I am committed to fostering a culture of innovation and collaboration, where team members are empowered to bring their best ideas forward and contribute to our shared success in e-commerce. Through my guidance and mentorship, I have helped to build a team of talented professionals who are passionate about using technology to solve complex problems and create value for our e-commerce customers.

As a sales associate at Reiss in Kingston's market-square. I was responsible for helping customers find the perfect suit for their needs. I provided exceptional customer service by greeting and engaging customers, listening to their needs and preferences, and making personalised recommendations based on their style and fit preferences. I also assisted with merchandising and inventory management to ensure the store was visually appealing and fully stocked.My role required excellent communication and interpersonal skills, as well as a keen eye for detail and a passion for fashion. I worked closely with my colleagues to achieve sales targets and exceed customer expectations, all while representing the Reiss brand in a professional and positive manner.Overall, my experience at Reiss helped me develop valuable sales and customer service skills and demonstrates my ability to work in a fast-paced, client-facing environment and contribute to a team's success.

As an intern at a taxi hailing app in development, I had the opportunity to gain valuable experience in various aspects of the app's development and customer support processes. I assisted the team with testing the app's features and services, providing feedback on the user experience, and identifying and troubleshooting issues.In addition to my technical responsibilities, I also had the opportunity to work closely with the customer support team to learn about the app's customer service processes and procedures. I supported the team with responding to customer inquiries and issues, and provided feedback on ways to improve the app's customer support experience.My role as an intern required me to be adaptable and flexible, as I worked on various projects and tasks as needed. It also required me to have strong communication and problem-solving skills, as well as a willingness to learn and take on new challenges.Overall, my internship experience at the taxi hailing app in development provided me with valuable insights into the app development and customer support processes. It also helped me develop valuable technical and communication skills that I can leverage in my later career to demonstrate my ability to contribute to a team's success and growth.

In my first year of University, I felt that St Mary's University required a hub for business start-ups. In early 2014 we set up the enterprise students to connect students with business mentors. The society was a success, with trips to business start-up conferences and workshops. The society is still running and has a network of mentors and students.

As a former ice cream server at Ben & Jerry's, I gained valuable experience in customer service, team collaboration, and time management. In this role, I was responsible for greeting customers, taking orders, and serving ice cream in a fast-paced and dynamic environment.Through my work at Ben & Jerry's, I learned the importance of delivering high-quality service and exceeding customer expectations. I developed strong communication skills and the ability to work effectively with colleagues and customers from diverse backgrounds.As an ice cream server, I also learned the importance of working efficiently and effectively under pressure. I gained experience in managing multiple tasks and priorities, and I developed a strong work ethic and attention to detail that have served me well throughout my career.Above all, my experience at Ben & Jerry's taught me the value of teamwork and collaboration in achieving shared goals. I worked closely with my colleagues to ensure that we delivered exceptional service to our customers, and I learned how to navigate challenges and overcome obstacles as part of a team.While my career has taken me in new directions since my time at Ben & Jerry's, I remain grateful for the valuable lessons and experiences that I gained in this role. My work as an ice cream server helped to shape my approach to customer service and teamwork, and I continue to draw on these experiences as I pursue new opportunities and challenges in my professional life.