Technical Support Engineer (Vietnam Leader)
CurrentPOS full-fill Technical Support EngineerPre-sale: - Consult hardware solutions for Customers inside and outside Vietnam. Depend on Customers Insights.Integration:- Collect inputs/ requirements in needed.- Coordinate progresses to departments in-charge.After-sale:- Host Customers training on Hardware/ Software.- Manage warehouse in Vietnam and Distributors from other Countries.- In charge of Warranty stuffs. Provide warranty solutions (B2B and… Show more POS full-fill Technical Support EngineerPre-sale: - Consult hardware solutions for Customers inside and outside Vietnam. Depend on Customers Insights.Integration:- Collect inputs/ requirements in needed.- Coordinate progresses to departments in-charge.After-sale:- Host Customers training on Hardware/ Software.- Manage warehouse in Vietnam and Distributors from other Countries.- In charge of Warranty stuffs. Provide warranty solutions (B2B and B2C).- Troubleshoot and coordinate issue for departments in-chargeInternal:- Responsibility on composing internal documents.- Manage team daily task report,- Train technical stuffs for new staffs: Sale and Technician. Show less