Thomas Triplett Email & Phone Number

Catonsville, Maryland, United States

Highly Motivated sales consultant with extensive sales experience and customer service. Track record of improved buying experience and increasing sales.Demonstrates wide array of product knowledge.

Owings Mills, Maryland, United States

Responsible for analyzing, interpreting, and processing client transactions in an accurate and timely manner. Performs duties as assigned to improve business processes, the timing and quality of client transactions. Maintains department processing standards in productivity and quality

Towson, Maryland

Provide utmost customer service with extensive knowledge of Toyota's portfolio. Identify interested and qualified customers to provide them with additional information. Provide information about a brand, product, or service in order to generate sales opportunities and build consumer preference towards a particular brand.

Severna Park, Maryland, United States

Manage and lead a high-volume small business while also being innovative and profitable.Ensure rules and procedures are followed.Study report metrics to assess areas for growth in the business, including Customer Service, Taste of Food, Drive-Thru, Waste, etc. Utilize sales data and computer programs to complete an employee schedule, including taking into account employee skill level, business goals, and training needs when deciding on daily assignments for approximately 20-30 team members. Utilize SERVE model of leadership, including key leadership behaviors such as vision planning, engaging employees, reinvention, innovation, balance results and relationships, modeling behaviors/setting the example. Take part in the day-to-day success of the business and learning about what systems, processes, and behaviors lead to a successful business as well as applying my own experiences to improve them.

United States

Help to maintain a 90% customer satisfaction rate, covering categories like efficiency, friendliness, and helpfulness. Report and refer customers complaints and inquiries to the appropriate department and offer free items to dissatisfied customers. Assists guests with large orders.

Bachelor Of Science - Bs, Leadership And Management, Graduated

Associate'S Degree, Business Administration And Management, General