Thomas Tynan Email and Phone Number
I am a system engineer with more than 10 years of IT experience in various environments, such as schools, corporations, and small businesses. My mission is to provide reliable and secure solutions for network and server needs, using the latest technologies and best practices. My core competencies include managing Azure cloud systems, configuring and administering firewalls, especially Fortinet and Sonic-wall, and SharePoint administration. I am also proficient in PowerShell scripting, O365 and MSFT Teams integration, and VMware and virtualization troubleshooting. I have completed two A.A.S degrees in Information Technology, and obtained A+, Network+, and Security+ certifications from CompTIA. I am passionate about learning new skills and getting certified in anything that can enhance my performance and value. I am currently on the market and actively looking for new opportunities.
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System EngineerRoosevelt UniversityChicago Heights, Il, Us
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System EngineerRoosevelt University Apr 2024 - PresentChicago, Il, Us- Cisco Networking, Windows Servers, Linux Servers, Office 365,- Working with vendors on infrastructure improvements.
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System EngineerFairway It Solutions Oct 2023 - Feb 2024- MSP Work with Azure cloud systems. Managing virtual machines and hybrid environments.-Azure AD (Entra ID), 0365 Administrations, Exchange Admin.-Firewall configuration, mostly Fortinet. ACL's, spam protection, port forwarding, etc...- Account creation/deletion, group policy management, access rights via groups.- Sharepoint admin. External sharing admin too.-Connectwise ticketing system administration -
Information Technology Support EngineerUs Cloud Nov 2021 - Jul 2023St Louis, Missouri, UsAzure troubleshooting for contracted clients. (Azure AD, Azure Resource groups.)Powershell troubleshooting/assisting clients with writing new functions for their environment.O365 troubleshooting with a focus on MSFT Teams integrations. (Calendar, plugins, etc.)PKI troubleshooting. (Certificates, TLS encryption, etc.)Research any problems with patching and ways to resolve them. (Roll-backs, upgrades, backups, etc.)VMware and virtualization troubleshooting. (Citrix, VMware, Hyper-Visor MSFT troubleshooting)Common Windows Server issues such as boot loops, proper group policy settings and users and groups as examples.All of the admin work required to do the troubleshooting above including proper tracking of time and ticket management systems via ConnectWise. -
Field Services EngineerAll Covered Dec 2020 - Jun 2021Ramsey, Nj, UsMSP work- VMware troubleshooting-On-site network troubleshooting on routers/switches/firewalls. Mostly sonic-wall.-Remote desktop/laptop end user troubleshooting-O365 administration-Windows/Linux administration-Printers, large and small troubleshooting-Mapping networks -
System AdministratorBlackstone Technology Group Feb 2020 - Jun 2020San Francisco, California, UsContracted out to "Harden" a vulnerable network for a corporation with a very public presence.Fortinet Firewall installation and configuration. (Command line, gui, out of box install, etc..)Fortinet VPN configuration.Windows and Linux Sys-Admin activites. (Add-remove users, install patches, etc..)Hardware repair and small-data-center work such as racking, mounting, proper cable management, etc..Aruba networking (Switches mostly.) Setting up vlans, End User support, remote and in person. Mac and Windows laptop support. -
System AdministratorSafespeed Llc Jan 2019 - Nov 2019- FREEPBX administration. (Phone servers)-Polycom deskphone experience- Windows server/Desktop administration- Linux server administration- Help-desk responsibilities as well- Hardware set-up/Break-Fix troubleshooting- Juniper systems administration-Data Center hardware troubleshooting- Data-center server provisioning/building.-Simple Surveillance equipment experience.- Firewall administration- Simple Powershell Scripting- Sophos Antivirus administration-Vendor billing reconciliation- Technical Documentation- I.T. Mentoring. (Junior IT staff and regular staff)- I.T. health monitoring systems experience. (Monit, PRTG)
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Junior System AdministratorSafespeed Llc Aug 2017 - Nov 2019- Windows server/Desktop administration- Linux server administration- Help-desk responsibilities as well- Hardware set-up/Break-Fix troubleshooting- Juniper systems administration-Data Center hardware troubleshooting- Firewall administration- Simple Powershell Scripting- Sophos Antivirus administration
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Support Service AdministratorCitybase, Inc May 2016 - May 2017Chicago, Illinois, Us- Customer Service/Phone Support- Transaction analysis/Troubleshooting- In-the-field kiosk repair/troubleshooting-Smart Phone support -
Help Desk CoordinatorProvinet Solutions Jan 2015 - Apr 2016Tinley Park, Illinois, Us-Customer Service/Phone Support-Smart-phone support. (Connect to exchange server, wireless settings, bluetooth, etc...)-Remote Support-Task Escalation-Software/Windows/MAC Troubleshooting-Active Directory and Exchange Junior Administration. (Users and Computers) -Office 365 Users and groups support.- (Low-level) Vision/HMX support.- Basic anti-virus support. (Clam-AV, Malwarebytes, etc...)- Basic networking support. (Traceroute, dns settings, DHCP settings, etc...) -
Helpdesk Technician Team LeadUniversity Of Illinois At Chicago Apr 2014 - Nov 2014Chicago, Il, UsManage/Lead Helpdesk team of five. Delegate Tasks, follow up on tickets, communicate with clients and schedule meetings.Hardware Troubleshooting and Software Troubleshooting both in person and using Bomgar remote support software. (PC and Mac) Using Active Directory to add/remove computers, groups and users and prestaging Computers for SCCM imaging/deployment.Hard-Drive Imaging, Virus Removal, Networking and instructing users on first time usage of software.Printer troubleshooting/setup. Editing a common Technical Wiki. -
Information Technology Support SpecialistQuality Therapy And Consultation Sep 2013 - Apr 2014-Remote Desktop Assistance-Call Support-Drive-To support (Greater Chicago area. South, West and North Suburbs)-Hardware/Software Troubleshooting-OS imaging/installs-Basic Network set-up ON-SITE.
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Noc-It InternMoraine Valley Community College Feb 2013 - Apr 2013Palos Hills, Il, UsGeneral IT work. Replacing broken parts, Beta-testing SourceFire Firewall software.
Thomas Tynan Skills
Thomas Tynan Education Details
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Moraine Valley Community CollegeA.A.S Completed -
Moraine Valley Community CollegeDigital Forensics/ Ethical Hacking (A.A.S. Completed)
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Devry UniversityLan Technician And Management
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Victor J. Andrew HighschoolGen Eds
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Depaul UniversityComputer And Information Systems Security/Information Assurance
Frequently Asked Questions about Thomas Tynan
What company does Thomas Tynan work for?
Thomas Tynan works for Roosevelt University
What is Thomas Tynan's role at the current company?
Thomas Tynan's current role is System Engineer.
What schools did Thomas Tynan attend?
Thomas Tynan attended Moraine Valley Community College, Moraine Valley Community College, Devry University, Victor J. Andrew Highschool, Depaul University.
What are some of Thomas Tynan's interests?
Thomas Tynan has interest in Japanese Culture, Music, Playing Bass Guitar.
What skills is Thomas Tynan known for?
Thomas Tynan has skills like Comptia A+ Certification, Help Desk Support, Comptia Security+ Certified, Troubleshooting, Networking, Microsoft Office, Computer Hardware, Cisco Ios, Customer Service, Remote Desktop, Ticketing Systems, Debian.
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