Helping clients plan and book their dream vacations. Specialized in handling group bookings for group of 50 or more. Specialized in All Inclusive vacation for Meixco, Cuba, Jamaica, Carribeans Island and many more

As a dedicated tax consultant based in Canada, I empower individuals and businesses to navigate the complexities of the tax landscape. With a deep understanding of Canadian tax laws and regulations, I offer personalized solutions that optimize tax positions, minimize liabilities, and ensure compliance.My services include tax planning, preparation, and advisory, all designed to align with my clients’ unique financial goals.Whether it’s tax preparation, advice on tax-efficient investments, or support during audits, I’m committed to providing expert guidance tailored to each client’s unique needs.

• Built good rapport with customers by actively listening and asking the right questions• Provide first line support to customers via telephone/email/remote connection for the range of services and products• Created orders for sending technicians to customers house for technical solutions• Informed customers about products and solution available as per their requirements• Provided world class customer service to make them happy and satisfied with the resolution• Created ticket and escalated unresolved issue to higher level support

• Developed business reports using Highcharts tool which helped hotel owners in comparing their overall website visitors to overall sales and helped them in strategizing their business decisions• Built a new module in the system called User Login which helped in managing different users like Superadmin, Admin Hotel Admin, Hotel User and manage their actions and product access.• Modified and extended existing code using PHP5, jQuery, Bootstrap, Smarty, AJAX etc in MVC structure and added new modules and functionalities in the existing hotel software product• Solved bugs and issues in the product on a daily basis raised by clients or support team to ensure a smooth running system• Analyzed and discussed on new features and functionalities with team members and coordinated with them to ensured tasks were completed within strict deadlines• Executed optimized MySQL queries to ensure strong functionality and scalability of the database• Tested modules before and after releasing it to production environment

• Developed new custom plugins, functionalities, optimal web pages and websites in WordPress as per client’s requirements• Configured WordPress, added and modified templates,forms, and upload media• Created and upgraded WordPress based plugins and themes by following the best coding practices for selling at marketplace• Provided solution to clients on the queries raised for the marketplace products• Troubleshoot issues and solved code and logical errors in the existing and new products• Discussed functionalities and requirements with clients to better understand their needs• Performed maintenance of existing products to ensure it works smoothly• Maintained product versioning using Bitbucket to ensure products are up-to-date and bug free• Mentored junior team members by providing technical knowledge• Worked on responsive website design from scratch along with cross browser compatibility

• Monitored and performed maintenance to ensure smooth running of the ERP system of client build in MVC structure, Smarty and PHP language• Added new functionalities and features after performing feasibility check• Discussed new requirements with client through calls or meetings and estimated the timeline• Upgraded old modules and logic and kept product up-to-date• Solved technical issues raised by the client in the system through coding