Hey there, I'm Thomas Zachariah.As a passionate entrepreneur, I proudly serve as the Executive Director at Aabasoft, a leading IT and ITES company. With a dedicated team, we specialize in transforming businesses and revolutionizing Customer Experience (CX) through cutting-edge strategies for Customer Lifecycle Management (CLM). Our goal is to empower businesses, regardless of their size, to create unforgettable experiences for their customers.I am a seasoned call center specialist, providing comprehensive solutions to organizations seeking to outsource their call center activities. I also assist in setting up and managing in-house call centers by providing the necessary technology, skilled manpower, and expertise. My passion lies in streamlining call center operations, optimizing efficiency, and delivering exceptional customer service.Additionally, I also spearhead AoF Media, a dynamic video production and content creation company. We specialize in crafting compelling short explainer videos, video ads and similar products that captivate audiences and leave a lasting impact. Through AoF Media, we bring ideas to life and help businesses effectively communicate their messages.As the Director Consultant of BNI India - Cochin Region, I have the privilege of mentoring and guiding entrepreneurs towards their success in BNI. It brings me immense joy to witness their growth and accomplishments within the system.I am always eager to explore innovative ways to enhance Customer Experiences, as well as educate people how to effectively leverage the power of the LinkedIn platform. Through my guidance, individuals can unlock their potential and amplify their personal brands.I have been awarded the Creator First India Award from Clubhouse, for my impactful storytelling that has inspired and touched the lives of many. I have also been fortunate to be selected for the LinkedIn Creator Accelerator Program India.I love sharing my knowledge on various topics, including Entrepreneurship, Productivity, Customer Experience, Team Building, and Personal Branding, to capture the minds of youth and ignite their curiosity.Feel free to reach out to me at Thomas@aabasoft.com