• Newly created position, reporting to the VP of HR, supporting 1000+ employees• Mentor 2-3 team members to support their development, growth and ownership• Branded company's wellness initiative to bring awareness of our offerings, including being rewarded by Best & Brightest for our commitment to workforce wellness• Consolidated vendors from 11 to 8 for cost savings, ease of administration, and better partnerships• Created dedicated Benefits website for easy access to information for employees reducing common questions by more than 20%• Leveraged Group Email Box for sole point-of-contact for employees, reducing questions to other HR members by more than 10%• Added various perks, including discounts, nutrition, financial wellness, tuition assistance, onsite fitness, etc.• Effectively manage wellness budget of 60k, including tracking, pre-approvals, and ROI• Shifted engagement reward strategy from direct physical gift cards to a point system that distributes digital gift cards• Established Annual Wellness Month with various onsite and virtual vendors for biometrics, teeth cleaning, eye exam, flu shot, and various education• Increased communication and engagement by utilizing emails, text messages, virtual and postal signage, etc.• Aided team in various projects including, creation of Employee Value Proposition, Human Performance Evaluation, Department's DiSC assessment, Engagement committees, and other process improvements• Implemented Compensation platform with Payfactors to accurately price over 250 jobs and create pay grades• Initiated various HRIS improvements, including data clean-up, added automation, updated processes and better reporting• Completed ongoing compliance requirements: ACA, Medicare Part D, 401k Audit, 5500, etc.• Improved annual merit and bonus process by shifting from spreadsheet tracking to a system, including updated process and collaborating with Talent Management with manager training

Newly created position reporting to the VP of HR, supporting 1200+ employees

• Oversee the benefits for 9000+ employees in 200 corporate-owned restaurants located in 22 States• Streamlined all processes, including creation of Standard Operating Procedures (SOP), with 1 direct report• Developed Task List Tracker to improve the team's organization and completion of recurring tasks on time• Structured service model utilizing a shared team email box, including email response templates to increase turnaround and consistency• Leveraged assessment tools to help the team identify each other's strengths to best work together• Increased election participation by more than 15% by enhancing materials and communication tools• Created and enhanced informational materials and webinars to empower employees to self-seek answers about our benefits and how to utilize our systems• Consolidated vendors from 15 to 7, including enabling EDI files for all benefits to reduce administration by more than 15-hours per month• Absorbed Tuition Assistance Programs, including improving approval process, material creations and reducing administrative time• Saved company more than 18K through negotiation with vendors for services

• Led HR initiatives and supported five locations of 200 employees in the telecommunication industry• Collaborated with District Manager to ensure compliance, staffing levels, retention, and employee engagement• Traveled daily to locally support managers and be an advocate for employees, including recruiting efforts• Advised managers on employee relations to aid them with disciplinary resolution and development plans• Partnered with Marketing to promote job openings, restructure career portal and recruit at career events• Established interview training and guides to create a process to ensure qualified candidates and compliance

• Supported manufacturing/distribution center and airport service sites of 300 employees across 15 states• Benefits Specialist interim for entire company of 1000 employees, including open enrollment, compliance, ACA• Coached managers in leading/ managing their people including HR systems, policies, performance management• Conducted site visits in multiple states to meet employees for questions, suggestions, concerns to improve morale• Performed investigations in response to complaints for harassment, discrimination, workplace safety/injuries, etc.• Developed KPI metrics for Human Resources to present to management to measure effectiveness and tracking• Composed offer/termination/promotion/transfer letters, corrective actions, communications, policies & procedures• Initiated, created, distributed surveys to leadership to gauge feedback on the HR dept to narrow areas of improvement• Provided talent management training, including goal setting, talent assessment and succession planning materials• Worked effectively with HR department serving as backup in several areas and implementing special projects • Represented on interview panel to recommend if candidates are culturally suitable for the dept and company• Aided recruitment team to implement new background and drug screen vendor to improve productivity• Aligned with Safety to support and communicate importance of OSHA regulations, Lockout-Tagout, PPE, etc.• Transitioned HRIS platform from ADP to Workday to align company globally on one system• Shifted department to an electronic storage system to eliminate redundant manual filing of personnel documents• Implemented modified duty program by partnering w/ nonprofit companies to adhere employee work restrictions• Established human performance evaluations and fitness policy based on physical demands of the job description

• Third party administrative support and being an extension to their client’s human resources team• Provided dedicated support to over 5000 employees in 30 companies for all HR systems and benefit-related matters• Benefits compliance for small and large groups, fully or self-funded in multiple industries within several states• Facilitated over 20 open enrollments per year using various methods; one-on-ones, group presentation, online webinar, health fair• Traveled 1-2 times per month for client relations, open enrollments, implementations, training and HR consulting• Coordinated successful transitions by creating action plan, communication and partnership with carriers • Collaborated with sales, payroll, IT and own teammates to continuously improve client support and service• Troubleshot issues, ran reports, audit deductions, answer questions, and communicate with carriers as needed• HRIS Consultant: train and guide clients how to utilize, track and report on various HR and Payroll systems• Configured online self-service portal to allow changes for personal, benefit, taxes, view documents and paystubs• Consulted companies on their employee handbook, policies, procedures, forms and communication • Presented education seminars during annual client event on HR initiatives such as FMLA, I-9, FLSA, and ACA• ACA management: define measurement periods, track hours, define benefit eligibility, offer/remove coverage • Completed and properly coded data on the ACA 1094C and 1095C tax forms for nearly 5000 employees• Installed integrations to feed data from HRIS platform to multiple systems to reduce manual entries and errors• COBRA administration: terminate benefits, mail-out initial notices, receive payments and reinstate coverage• Familiar with several carriers: CIGNA, Aetna, UHC, BCBS, Principal, Kaiser, Maritain, Guardian, VSP, etc.• Educated employees on various benefit plans: medical, dental, vision, life, disability, FSA/DCA, HSA, HRA

• Supported over 300 Corporate employees and 1900 clinical staff in 59 hospitals within 9 states • Commenced periodic site visits and reoccurring phone calls to assist/consult with employee relations concerns• Interpret policies & procedures to employees and managers; guide staff in accordance with organizational policies• HRIS lead: oversaw database for changes, benefits administration, recruiting/onboarding, imports, reports• Produced various reports & analyze data: Headcount, Turnover, EEOC, Benefits Census, Compensation, etc.• Recruiter: Internal and external job postings, career fairs, built relationships with colleges and temp agencies• Determined staffing requirements for 12 depts by working w/ manager on new positions/replacements• Utilized applicant tracking system to manage requisition entry, candidate tracking, posting and recruiting efforts• Screen candidates, schedule interviews, references, background check, drug screen, salary negotiation, job offer• Onboard & transition new staff: introduce to department, schedule trainings, tour, review policies, questions• Benefits administrator: enrollments, renewals, billing, COBRA, claims resolution, process life event changes• Organized open enrollment including communication with brokers and staff, and implementation of benefits• 401(k) / Profit sharing management: enrollments, eligibility, roll-overs, uploads, audits and ERISA compliance • Leave management: assess & coordinate leaves, workers comp, disability requests within FMLA regulations• PTO administration: review employee’s time & attendance, prepare year-end accruals for cash-out & carry-over• Implemented and managed company’s internship program including policy creation and abiding with the FLSA• Created and presented new hire orientation to educate on the company history, core values, policies and procedures• Established HR Support system that improved communication within the department and service to employees

• Assisted District Sales Manager in several areas that improved the operation• Participated in several open enrollments for multiple companies, assisting with meeting preparation, plan explanation and enrollment• Recruited prospective new insurance agents and partners, scheduled meetings and assisted in business proposals• Restructured several documents to make user friendly but remain compliant with Department of Insurance • Prepared new agent and new client packets for orientations and business proposals• Executed administrative duties such as filing, faxing, scanning, including completely reorganized the office and filing systemAdditionally, I earned my NY State Insurance license during this time

• Led store operations while directing, training, and enforcing company policies of 30 - 40 union employees• Arranged weekly schedules in accordance to staffing regulation requirements and state guidelines • Interviewed, hired, and evaluated employees that ensured customer satisfaction and store compliance• Achieved payroll goals of 180/Sales per person hour by developing and utilizing a time management initiatives• Improved overall operations by cross-training entire staff in all departments to reduce staff shortages and increase employee knowledge• Adapted to the environment of numerous stores that grossed weekly revenues between 200K to 1-million• Produced accident reports, investigated incidents, ensured compliance and safety within OSHA guidelines• Conducted quarterly inventories that consistently resulted in the smallest shrink in the district • Provided a high level of customer service and delivered a superior experience to keep the customers coming back.• Composed and built weekly sale end caps that create an increase in profitability and movement by utilizing cross-merchandising.• Estimated sales and volume by analyzing product movements and profitability• Built relationships with various vendors to ensure best service, shipments and pricing