Accomplished and dedicated Sales and Sales Support Manager with a verifiable record of achievement in rendering expertise for both a sales team and sales support analyst team which support customers with custom and complex needs, and guaranteeing business growth. Leverage expertise in developing team management, procedural adherence, product development, and relationship management with reliable communication skills.Notable Impacts:* Achieved measurable outcomes governing a team of 25 salespeople, 15 sales support analysts, and 2 supervisors while providing support across the ERCOT, MISO, and PJM deregulated energy markets.* Served as a subject matter expert in ensuring accurate setup of RFPs, usage data, product selection, pricing, and contracts to optimize sales analyst performance.* Enhanced quality outcomes by generating reports and analyzing data to identify trends while enabling strategic adjustments to key performance indicators (KPIs).* Respected for achieving top sales representative status within the team from 2012 to 2015 and was awarded the President’s Club Award in 2014 for exceeding sales quota by 200%.* President’s Club Award recipient in 2016 and 2017 for accomplishments in sales management, and the Diamond Club Award in 2020 for sales support management.Core Leadership Skills:* Brilliant communication and relational skills with an innate ability to influence others.* Diverse problem solver who can conceptualize new initiatives and ideas with attainable goals and metrics.Areas of Expertise:* Management* Sales process* Problem solving* Process improvementTechnical Acumen:* MS Word, Excel, PowerPoint, OneDrive, SharePoint, Lists, Planner* Adobe Pro, HANA, SAP* Salesforce (Classic, Lightning)Sales process