I steer all technology operations, analyzing and implementing complex business operations and disaster recovery plans. I supervise IT infrastructure and ensure regulatory compliance. I provide the organization with innovative solutions.➝ Role FocusI direct the development, management, and implementation of IT systems and initiatives, realizing strategic organizational objectives to guarantee the effectual flow of day to day functions. I streamline the workflow of operational and financial applications and systems. Ensure regulatory compliance by developing and implementing standards and procedures to steer the management of existing applications by implementing technical solutions. Lead the execution of the network environment’s production tasks from conception to completion. Analyze complex business operations and sustain vendor contracts and facilitate hardware and software evaluations. Lead participation of organizational staff in developmental training and educational programs while steering the execution of Telecommunication and IT disaster recovery plans. I adhere to BRC’s systems and data regulations, liaising between users and vendors. Guarantee seamless flow of regulatory and compliance functions.➝ Key Outcomes ☛ I headed the enhancement of information and telecommunication infrastructure to boost overall resiliency and efficiency of workflow.☛ I provided efficient technical solutions for the user community, realizing business needs and requirements to enhance an effective user experience. Steered the management of contracts with SAAS providers, acting as a technical and executive resource.☛ I executed constructive project control implementation and oversaw software releases.☛ I facilitated existing applications and recommended innovative technical solutions, administering IT operations and telecommunications, meeting user needs.

Maintained and implemented strategic projects in adherence to set policies while maximizing organizational goals. Assisted IT strategies, transforming business needs to superior strategies. I spearheaded infrastructure development of new headquarters.➝ Role FocusI steered operations and communications across internationally distributed headquarters, assessing and administering updated technology while upgrading information security. I transformed business needs into superior strategies by foster coordination with key HR, finance, and communication stakeholders, cohering with KPI and ROI standards. Guided overall IT strategy, heading two direct reports and ten matrixed employees as the Information Communications Technology International Management Group member. I spearheaded the establishment of new headquarters through the implementation of state-of-the-art infrastructure encompassing vendor relationships and equipment procurement, guaranteeing the reduction of costs by $112K.➝ Key Outcomes ☛ I eliminated $250K in costs by transferring legacy enterprise systems to cloud-based solutions. Utilized teleconferencing as well as unified communication to reduce $175K travel expenses.☛ Achieved $110K savings by enhancing the intranet and maximized overall organization’s profitability.

I established and maintained websites, portfolios and client relationships.➝ Role FocusI presented creative websites and portfolios, facilitating robust relationships with multiple art and photography clients. Exhibited work for fundraisers and auctions, collaborating with artists and other non-profits.➝ Key Outcomes ☛ I led the definition of the business model and establishment of consumer-facing and web/ enterprise technology.• Provided hands-on leadership to define business model and architect consumer-facing and back-end web and enterprise technology.

I oversaw budget while exceeding statistical analysis utilization and pioneered creative product decisions. I reduced employee-related costs and amplified billable hours, leading to overall organizational profitability.➝ Role FocusI streamlined resource allocation for a global 35-member engineering team including architects, data specialists, web designers, developers, and project managers. I amplified the utilization of historical data, demographics, and statistical analysis to pioneer creative product decisions and exceed ROI standards. I leveraged browse activity, propensity probabilities, and RFM analysis, designing cost-efficient alternatives to predictive modeling.➝ Key Outcomes ☛ I minimized employee-related costs by $2.7M in two years, switching to a more strategic off-shore business model. I centralized engineer assignments, maximizing billable hours by $8K/week to terminate hourly conference call need with 40 engineers.☛ I orchestrated budget/schedule management while analyzing functional needs and business specifications, formulating project plans, and supporting code review.

• Created and deployed effective technology strategy involving infrastructure improvements, culture shift, application integration, and end-user training.• Established and measured KPIs, leveraging data to improve efficiency, costs, and customer satisfaction.• Led team of 6 to develop and implement innovative care management software system including workflow, regulatory support, and outcomes, which replaced industry standards with improved organizational standards and resulted in significantly improved costs and outcomes.• Evaluated software and services, implemented service-level agreements (SLA) requirement, and renegotiated contracts with payments tied to performance milestones and quality, reducing related expenses by $1M+.