Thomas Chow Email & Phone Number

Decatur, Texas, US

Decatur, Texas, US

• Analyzed and improved operational processes within the areas of logistics, accounting, customer service, marketing, and IT.
• Developed technical and process improvements to increase warehouse order volume by an average of 59% YOY.
• Researched, onboarded, and provided ongoing support for EDI trading partner relationships with 20+ retailer trading partners, accounting for > 50% of total order volume and > 30% total revenue, annually.
• Developed BI and data analysis processes to drive a data-focused approach for sales, purchasing, etc.
• Coordinate and implement process improvements across departments to increase efficiency and mitigate errors.
• Reviewed IT systems for areas of improvement based on operating costs and productivity.

• Setup an entirely cloud-based system between online sales, accounting, inventory management, and order fullfillment. Sales and inventory are kept constant between the software.
• Setup social media and e-commerce website.
• Organize and attend various industry trade shows.
• Established positive wholesale relationships with retailers.
• Designed and promoted accessories for the e-cigarette industry.

• Migrate accounting software from Thoroughbred to Quickbooks Premier 2013.
• Create wholesale linesheets for sales reps using Adobe InDesign.
• Enter sales orders and purchase orders and keep track of AP/AR within Quickbooks.
• Create purchase orders based on a historical analysis of previous sales quarter.
• Setup social media and e-commerce website.
• Shipped all wholesale orders, sent invoices, received payments.

• Manage engineers as an IPT lead for an F/A-18 program.
• Guide engineers through multiple software development phases of program (waterfall).
• Ported and upgraded middleware software to GCC 4.4.6 in a RHEL 6.3 environment, and to Visual Studio 2010 in a Windows 7 environment.
• Upgrade middleware software to provide a common baseline for F/A-18 C/D/E/F/G platforms.
• Perform as a Control Account Manager (CAM) using Earned Value Management (EVM).

• Develop, review, and incorporate functional requirements to deliver an end-to-end solution for networked F/A-18 and EA-18G trainers.
• Successful completion of tasks relevant to Requirements, Design, Implementation, and Verification as a middleware engineer on Navy F/A-18 E/F program.
• Develop new F/A-18 subsystem to interface with F/A-18 host subsystems in a FORTRAN environment.
• Reviewed interoperability software changes for product line compatibility as a Product Line Lead (PLL) for all Navy F/A-18 programs (C/D/E/F/G platforms).
• Troubleshoot and fix issues related to Multifunctional Information Distribution System (MIDS) and Digital Communication System (DCS) subsystems.
• Task and manage activities for engineers through ClearQuest.

• Specialized in the interoperability of F/A-18 trainers by developing middleware software supporting High Level Architecture (HLA).
• Successful completion of tasks relevant to Requirements, Design, Implementation, and Verification of the software development lifecycle as a High Level Architecture (HLA) engineer on Navy F/A-18 E/F programs.
• Design interoperability interface changes through documentation packages that are presented and reviewed in Federation Working Group (FWG) meetings with NAVAIR.
• Develop Basis of Estimates (BOEs) for proposals for future Navy programs.
• Resolved Discrepancy Reports (DRs) generated through the Hardware/Software Integration (HSI) for F/A-18 E/F programs and for P-3C Orion program.

- Develop, review, and incorporate functional requirements to deliver an end-to-end solution for networked F18 trainers.- Develop C++ middleware software to expand existing capabilities for radios used on F18.- Develop unit tests for changes to middleware software.

Cse, Networks And Software Engineering

B.S., Computer Science And Engineering