• Manage logistics for construction crews for residential exterior projects, including commercial roofing. • Oversee project budget & schedules to ensure a timely, cost-effective completion.• Organize the everyday details of construction projects while ensuring that work is connected larger business strategies and values. • Recruit and hire new qualified crew members to complete a range of construction work.• Strategize and deliver services that will have maximize growth outcomes for customers.• Develop in-house online marketing services to attract and retain new business.• Overcome external challenges (scheduling, weather, timelines, etc.) to continue delivering high-quality service.

• Managed the sales operation for precuring new customers• Demonstrated authority and knowledge of all sales products and contracts.• Collated community and product-based metrics to successfully achieve performance goals.• Partnered with the executive and operation team to overcome obstacles to closing contracts, including credit readiness programs, individualized buyer support, and more. • Developed and Managed pipeline sales while crafting marketing funnels and acquisition strategies to exceed revenue and quality of customer experiences.

• Analyzed metrics, such as credit worthiness, product details, and interest rates to determine appropriateness of loan. • Managed critical deadlines for both internal and external stakeholders to ensure accuracy and timeliness of closings. • Displayed a command of pipeline sales integration to exceed performance goals.• Provided a suite of services throughout the lifespan of a loan application, including processing, document collection & submission, and collaborating with external stakeholders to meet sales quotas through exceptional customer service.

Business to business sales

• Originated loans• Managed Pipelines• Continued education and passing test in keeping mortgage licenses up to date in 48 states.• Helped customers obtain a loan pre-approval

Originated loans from point of sale to closing for a new construction home builder. Managed a pipeline of more than 90 loans, including subprime, FHA and VA.Reported to Branch Manager of NVR Mortgage and to Sales Representatives and Sales Managers from Ryan Homes.Worked with the Sales Representatives to pre-qualify customers and find a program that meet their needs.Obtained loan approvals within 14 days and making sure all loans follow underwriting guidelines.Maintained above a 90% capture rate while demonstrating excellent customer service, validated by customer surveys averaging over 8.5 out of 10 on overall satisfaction.

Coordinated settlements and the document delivery for loans closing in MD, PA., and WV.Managed a staff of 8 members. Tasks included orientation, training, and performance appraisals to follow growth and development.Assisted Operations Manager, and help with electronic transfer of money, accounting, and various follow-up reports. Knowledge of FHA/VA and conventional loan programs. Skills include: preparing charts and graphs used for scheduling of loans to be closed, providing customer service and vital status reports of future loans.

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