Crystal Thompson Email and Phone Number
Crystal Thompson work email
- Valid
- Valid
- Valid
Crystal Thompson personal email
Crystal Thompson phone numbers
Crystal Thompson is a PMP | PMI-ACP | CSM | CSPO | Certified SAFe 5 Agilist (SA) at JM Family Enterprises, Inc.. She possess expertise in project management, account management, product management, agile methodologies, quality assurance and 46 more skills. Colleagues describe her as "Crystal is a powerhouse asset to any company lucky enough to have her. She is thorough, reliable and an out-of-the box thinker. During the time we worked together, Crystal oversaw only the highest priority projects for the agency's largest clients.", "I had the pleasure of working with Crystal in 2017. Crystal was on point to lead the project to launch Professional Services tools for Deluxe Rewards. Crystal was responsible to build the detailed implementation plan, ensuring the entire team of several hundred people successfully migrated to a new PSA platform. Crystal demonstrated leadership by partnering with teams, individuals, and managers to develop the best practices appropriate for Deluxe Rewards. She developed site specific documentation, and led training and implementation for the site. The program launched successfully- on time, on budget, delivering the desired benefits. I was impressed by Crystal's willingness to dig in to figure out the details, but also staying focused on the business goals and how best to accomplish them. Crystal led by example, adopting new practices and coaching and mentoring others to successfully navigate change.", and "Crystal is a hand-down superstar. One of the most competent people I have had the pleasure to work with. Unfazed by pressurized requests, often from high powered clients or senior team members, Crystal instinctively cuts to root cause issues & gets the job done expediently. As a result she is extremely appreciated by those blessed to work alongside her."
-
Senior Project ManagerJm Family Enterprises, Inc. Sep 2021 - PresentDeerfield Beach, Florida, Us
-
Project Delivery LeadRoyal Caribbean Group Nov 2019 - Aug 2021Miami, Florida, Us• Create and manage project deliverables; Log, track and verify resolution for all project tasks to ensure business and technical scope is controlled to meet quality, timeline and budget expectations. • Utilize appropriate project management methodology depending on project (agile, waterfall or hybrid).• Develop processes and establish best practices to improve team efficiency and delivery.• Serve as an agile coach to agile teams. -
Product OwnerRoyal Caribbean Group Nov 2018 - Nov 2019Miami, Florida, Us• Manages the vision and roadmap for assigned product areas.• Conduct interviews and facilitate requirements gathering, process analysis and application design sessions with project stakeholders including internal IT partners and business partners. • Evaluate COTs products to identify the best possible fit based on stakeholder requirements.• Create business cases to request funding for new initiatives.• Represents the customer through the development process.• Manage and prioritize the flow of work into each sprint, using JIRA.• Work with various technology teams to determine estimates on resources and timing to meet business needs and communicate it to the business. • Systems analysis of existing and future products to create detailed business requirements and scope document and translate into detailed functional specifications.• Create and manage project deliverables; Log, track and verify resolution for all project tasks to ensure business and technical scope is controlled to meet quality, timeline and budget expectations. • Serve as project lead on all projects in assigned product area.
-
Senior Program Manager / Project ManagerDeluxe Rewards May 2013 - Nov 2018Shoreview, Mn, Us• Owned and managed relationship for Deluxe Rewards’ largest and most strategic client.• Served as project manager on client projects. Coordinated QA efforts, business side training and roll out efforts related to the projects. • Led client initiatives and projects working alongside designers, scrum masters, business analysts, developers and marketers to ensure a successful execution.• Responsible for ensuring that client is successfully implementing their business plans from adoption through to a fully functioning program.• Responsible for the success of all aspects of the client's program; managing the ongoing execution of the client's program strategy.• Responsible for helping grow program by identifying new program opportunities and ideas to drive profitability, business goals and objectives.• Crafted complete and detailed business requirement documents and process documentation to support new product/enhancement launches on client websites.• Fielded technical issues reported by clients, answered questions, provided initial troubleshooting, and worked with BA and development teams to identify solutions for resolution.• Mentored junior team members. -
Software Product Manager / Project ManagerSeamless.Com Feb 2008 - Sep 2012New York, Ny, Us• Served as project manager and project lead on number of IT/Business focused projects.• Responsible for determining most valuable product developments by gaining an understanding of current business process challenges and working with teams to translate business needs into product solutions and requirements.• Worked with designers, project managers, developers, marketers and support teams to create roadmaps, functional specifications, wireframes, mockups, prototypes and training materials that support successful launches and enhancements.• Led teams of off-shore and in-house developers on multiple product launches; overseeing product development, ensuring products were being built to specifications, making go / no-go decisions, participating in sprint demos and prioritizing the teams’ story backlog. • Participated in the agile process, including daily standups, writing & grooming stories, epic creation and prioritizing stories based on MVP launch and any subsequent launches.• Managed full product development life cycle from ideation through launch.• Collaborated with fellow product managers to groom and prioritize idea pipeline.• Successfully worked with 3rd party vendors to design, implement and launch product solutions. Also participated in vendor selection process and contract review process for new vendors. • Logged and tracked stories and bugs via TFS. Project logging, tracking and collaboration via JIRA -
Manager, Client Support And ServicesSeamless.Com May 2004 - Feb 2008New York, Ny, Us•Account management for a wide range of clients, ranging from clients with as little as 5 employees to fortune 500 clients. •Responsible for maintaining client relationships, coming up with client solutions and acting as project lead on a number of specialized client specific projects.• Managed a team of client support representatives.• Staffed and trained team members within the Client Support Team.• Managed day to day workload and requests that the team received.• Supervised daily tasks of team members and ensure that they are meeting deadlines and efficiently producing accurate work.• Worked with the Director of Sales to come up with incentives and business solutions to better the team that I managed as well as the client base I support.
Crystal Thompson Skills
Frequently Asked Questions about Crystal Thompson
What company does Crystal Thompson work for?
Crystal Thompson works for Jm Family Enterprises, Inc.
What is Crystal Thompson's role at the current company?
Crystal Thompson's current role is PMP | PMI-ACP | CSM | CSPO | Certified SAFe 5 Agilist (SA).
What is Crystal Thompson's email address?
Crystal Thompson's email address is cr****@****uxe.com
What is Crystal Thompson's direct phone number?
Crystal Thompson's direct phone number is +120196*****
What skills is Crystal Thompson known for?
Crystal Thompson has skills like Project Management, Account Management, Product Management, Agile Methodologies, Quality Assurance, Business Analysis, Software Product Management, Testing, Business Requirements, Sdlc, Product Requirements, Software Project Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial