Thomas Smith Email & Phone Number

Orlando, Florida Area

Experienced in inside sales project management for residential, commercial, and multifamily HVAC systems from client interface and take-off and cost estimations and close-out. Follows all submitted construction blueprints to provide cost estimations and final close outs for clients. Performs daily supervision of two other project managers. Responsible for guiding staff in organizing workflow to efficiently meet deadlines and handling escalation of client concerns.Led specialty team on a proprietary training manual for best practices in estimation and take-off within the company.Responsible for assembly of purchase orders submitted from builders.Works with several county and city permitting offices to troubleshoot concerns and update paperwork.

Cary, Nc

Responsible for analysis and monitoring network of worldwide telecommunication traffic.Made daily translation changes, implemented traffic re-routes and call restrictions in Nortel DMS-250 and Ericsson AXE-10 switches.Developed and implemented outage scripts for International Network Management center.Developed and maintained the webpage, tutorials and task managers for the Network Management center.Interfaced with local, long distance and worldwide PTTs to prioritize traffic and optimize cost-effectiveness of company resources.Responsible for ticket management prioritization and escalation.

Associate Of Science (A.S.), Computer Engineering, 4.0

Focused on installation, maintenance, and repair of computer systems, computer networks, robotics and simulation technology.

Associate Of Science (A.S.), Electrical And Electronics Engineering, 4.0

Classes taken on analog and digital circuits, programmable logic controls, computers, instrumentation, communications, microprocessor.

Certificate, Advanced Architectural And Building Sciences/Technology, 4.0

Courses taken in Revit, AutoCAD, SolidWorks, surveying, architectural design, and construction methods/materials.