With a solid foundation in IT from Mount Kenya University, my work at Welo as a Virtual Assistance Moderator allows me to leverage my skills in information technology and network administration. Our team's current focus is on enhancing user experience through robust IT support and compliance measures.Previously, as an IT Assistance Coordinator at Jesuit Worldwide Learning, I collaborated with colleagues to streamline technology integration across educational platforms, contributing to the effective delivery of higher education at the margins. My commitment lies in harnessing technology to empower communities and drive innovation.