Thong Tran Email & Phone Number

Provide technical sales support for Federal DOD Accounts.Build and maintain strong professional relationships with IT decision makers within assigned accounts.Perform technical presentations for customers, partners and prospects. Communicate highly technical concepts to a variety of audiences, including executive level technical decision-makers.Design and provide Next Generation Network Architectures for our customers.Set up demonstrations and explain features… Show more Provide technical sales support for Federal DOD Accounts.Build and maintain strong professional relationships with IT decision makers within assigned accounts.Perform technical presentations for customers, partners and prospects. Communicate highly technical concepts to a variety of audiences, including executive level technical decision-makers.Design and provide Next Generation Network Architectures for our customers.Set up demonstrations and explain features and benefits to our customers.Ability and experience to conduct proof of concepts to meet customer requirements. Develop compelling Juniper network designs (including detailed bills of materials and network diagrams) to meet specific customer needs. Stay current on relevant competitive solutions, products, and services.Assist with the development of formal sales plans and proposals for assigned opportunities. Show less

Fort Gordon, Ga

Conduct New Equipment Training (NET) using approved curriculum.Training will include GBS overview, operational requirements, and basic system capabilities.Conduct installation and configuration of software updates as released.Provide technical support for evaluation and deployment of software and hardware upgrades to the GBS Receive Suite.Ensure curriculum is current to meet training objectives due to software updates and/or hardware changes.Support operational… Show more Conduct New Equipment Training (NET) using approved curriculum.Training will include GBS overview, operational requirements, and basic system capabilities.Conduct installation and configuration of software updates as released.Provide technical support for evaluation and deployment of software and hardware upgrades to the GBS Receive Suite.Ensure curriculum is current to meet training objectives due to software updates and/or hardware changes.Support operational testing, developmental testing, and Instructor and Key Personnel Training efforts.Support the PM office in technical manual verification/validation when required.Assist GBS operators in troubleshooting software and/or hardware issues affecting operational status, ensure all Preventative Maintenance Checks and Services (PMCS) procedures are accomplished, and assist in development of network connectivity requirements for operations in garrison as well as for developments during contingency operations.Curriculum Development:Coordinate with Government customers to prepare and maintain TPF and NET plans for current and future systems.Create customized training plans based on current systems, new system upgrades, and mission-specific requirements.Provide delivery of instruction through both field and classroom training/operation, coordinate classroom set-up to support each individual class, provide modernization instruction on the operations and maintenance of supported systems, standard and non-standard systems and equipment, and serve as primary fielders, installers, instructors, assistant instructors, and/or demonstrators. Show less

Fort Gordon, Ga

Provide implementation functions for DISA networking and infrastructure projects.Apply in-depth knowledge of DISA/DoD IT network infrastructure to a variety of assignments through the application of technical concepts, practices, and procedures.Perform equipment installations, including network infrastructure build-out, mounting telecommunication hardware, cable/fiber installation, terminations, testing, and pre-commissioning. Ciena 6500, Juniper, Cisco and Sycamore (Coriant)… Show more Provide implementation functions for DISA networking and infrastructure projects.Apply in-depth knowledge of DISA/DoD IT network infrastructure to a variety of assignments through the application of technical concepts, practices, and procedures.Perform equipment installations, including network infrastructure build-out, mounting telecommunication hardware, cable/fiber installation, terminations, testing, and pre-commissioning. Ciena 6500, Juniper, Cisco and Sycamore (Coriant) installation experience is preferred.Report installation status and completion with thoroughness and accuracy.Lead teams of Installation Technicians and organize on-site efforts to bring hardware to operational acceptance. Show less

Fort Gordon, Ga

Instructor/Writer for Foundational Training to AIT students for 25 Series MOS.Primary Instructor to class sizes up to 32 AIT soldiers for 5-week durations at a time.Support the instruction and development of Army Signal School technical and planning courses, and support the training requirements of the Signal School front-end and back-end duties that include fostering self-development, platform instruction, accessing student performance, maintaining training resources… Show more Instructor/Writer for Foundational Training to AIT students for 25 Series MOS.Primary Instructor to class sizes up to 32 AIT soldiers for 5-week durations at a time.Support the instruction and development of Army Signal School technical and planning courses, and support the training requirements of the Signal School front-end and back-end duties that include fostering self-development, platform instruction, accessing student performance, maintaining training resources, developing training schedules, managing exams, administering exercise, conducting student assessments, and assisting students with developing, preparing, and practicing presentations.Provide technical lab support on Cisco 2901 Routers and Cisco 2960 Switches.Experienced in subnet calculations, IPv4 addressing concepts, and constructing networks and labs in Cisco Packet Tracer.Possess knowledge and actively utilizes the Army training requirements and resources system (ATRRS) and Blackboard. Show less

Augusta, Ga

Enterprise Provisioning Online (DEPO) to troubleshooting issues with Enterprise Email, Army Knowledge Online (AKO) profiles, and the Enterprise Access Management System Service-Army (EAMS-A) authentication service.Possess skills in performing office automation including Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Outlook.Provide and implement solutions to assist worldwide customers to include uninstalling and reinstalling basic software applications… Show more Enterprise Provisioning Online (DEPO) to troubleshooting issues with Enterprise Email, Army Knowledge Online (AKO) profiles, and the Enterprise Access Management System Service-Army (EAMS-A) authentication service.Possess skills in performing office automation including Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Outlook.Provide and implement solutions to assist worldwide customers to include uninstalling and reinstalling basic software applications, resolving username and password problems in Active Directory, verifying proper hardware and software set up, and resolving network connectivity issues within Windows 7 and the newly upgraded Windows 10 images.Offer alternative solutions where appropriate with the objective of retaining customers' and clients' business Show less

Deployed and maintained a SNAP 1.2M Lite VSAT Terminal 3 separate occasions for over a duration of a month each providing on the halt classified and unclassified communications for over 500 personnel for Network Integration Evaluation exercises consisting of units within the United States Army Maneuver, Fire, and Effects field.Upgraded the Cisco IOS for the battalion's Command Post Node (CPN) stacks to be in compliant with DISA's Security Technical Implementation Guide (STIG)… Show more Deployed and maintained a SNAP 1.2M Lite VSAT Terminal 3 separate occasions for over a duration of a month each providing on the halt classified and unclassified communications for over 500 personnel for Network Integration Evaluation exercises consisting of units within the United States Army Maneuver, Fire, and Effects field.Upgraded the Cisco IOS for the battalion's Command Post Node (CPN) stacks to be in compliant with DISA's Security Technical Implementation Guide (STIG) consisting over 36 routers, switches, and Adaptive Security Appliances (ASA) in 2 weeks.Maintained a leadership position within a team during a 3-year period at Ft. Bliss, TX.100% accountability of $100,000 worth of COMSEC during a 3-year period including the KG-175D TACLANEs for NIPR and SIPR access and AN/PYQ-10 Simple Key Loaders (SKL).Detailed experience in using the Command Line Interface (CLI) to configure Cisco routers and switches, both NIPR and SIPR, and programming and utilizing the KG-175D TACLANEs in conjunction with the Cisco devices to provide secured network access.Maintained a training network with 14 other NATO mission partner nations and troubleshooting issues as a Tier 2 network administrator during the joint field exercise (BoldQuest 2015.2).Deployed to Afghanistan for 12 months and supported NATO missions in maintaining and monitoring NIPR, SIPR, and CENTRIX networks within the Kabul region (RNCC-C). Show less

Bachelor Of Science, Network Operations And Security

Education record