Thorbjørn Milling Email & Phone Number

Skive, DK

Sjælland

Riyadh, Saudi Arabia

Leading our dedicated Operations team across the Kingdom of Saudi Arabia and the United Arab Emirates. Driving sales, operational excellence, customer- and employee satisfaction.2023 results:All time high revenue and net profit. Revenue growth 18% (YoY)EBITDA growth 16% (YoY)All time high employee satisfaction and response rate. Implemented Member.

Skive, Midtjylland, Danmark

Skive, Midtjylland, Danmark

Warehouse, Logistics, Customer Service, Human Resources, Operations, Administration, Culture, Performance, Training, Hiring. In 2022, I helped to navigate the business through the post-COVID impacts with reduced revenue for our e-commerce business. I did it by strategically adjusting costs to align with the new revenue landscape. I spearheaded efforts to.

The overall purpose of the position is to develop and implement market strategies and tactics in cooperation with the Management Team. Goal: Ensure that our customers recieve a best in class Fitness experience when entering one of our +180 locations in Denmark.- Development and operationalization of strategic and tactical initiatives with the management.

Danmark

Responsible for the daily operation of our 180 clubs in Denmark. In charge of a dedicated and motivated team of 10 Regional Managers spread across the country.Working with cross functional projects at our HQ, ensuring a close cooperation between the different departments and operations, e.g. commercial, finance, value added sales, concepts, member.

- Experience from Danish League Finals and Danish Cup Title Finals- Referee at top level in Danish Basketball since 2012- Referee since 2002

Copenhagen

As head of the Operations Support Department, I'm responsible for all operational and training-related towards our 23 franchisees and their 4.500 employees. On a daily basis the department is the link between Operations and the other head-office department, such as marketing, comms and IT.The position is very diverse, as it combines both the strategic.

Responsible for the Operations Deployment of new store concept/platform across the danish market.Designing and leading the change management processes across the country, through a team of 5 Deployment Coaches. Project Lead on various strategic projects across the country, scoping, planning and deploying. Coordinating stakeholders, franchisees and suppliers.

Jylland + Fyn

Ansvarlig for alt trænings- og driftsrelateret i forbindelse med udrulningen af nyt restaurantkoncept i hele landet. Bl.a. design af træningsproces, forandringsledelse, kommunikation til ledere, medarbejdere og franchisetagere m.v.Uformelt lederskab og styring af vores Deployment Team på 5 personer, som er spredt rundt omkring i landet.

Københavnsområdet, Danmark

Responsible for:- Internal management and leadership courses- Educational & Training programmes (crew to management level)- Core training curriculum (crew to management level)- Customer Experience Management- Instructor on management courses- Coordination, planning and execution of internal management courses

Consulting an assigned group of Owner/Operators to deliver QSC superiority, in order to maximize sales and profit and enhancing the customer experience and employee commitment. Consistently demonstrating McDonald's values and leadership behaviors to build positive business relationships across the organisation including Owner/Operators and our customers.

Københavnsområdet, Danmark

Providing leadership, coaching and strategic direction to the operations team, consistently demonstrating McDonald's values and leadership behaviors to build positive business results across the organisation.Leading national operation projects by defining objectives and timelines. Building a positive business relationship with all departments across the.

Thisted

Responsible for a business with +16 mio. dkr revenue, 50 employees and the management team.Consistently delivering outstanding quality, service and cleanliness for guests, while delivering on all economic parts of the business. Responsible for a restaurant with +16 mio dkr revenue. Results:+10% sales growth in 2012+ 7% guest count growth in 2012Top 3 on.

Skive

Assistant to the Business Manager. Responsible for various administrative tasks, such as:- crew and management scheduling- labour-control- training

Skive

Responsible for various administrative tasks, such as:- inventory control - food- and paper cost- training

Skive

Responsible for daily shifts in the restaurant - coordinating people, equipment and products to deliver gold standards on quality, service and cleanliness - always striving to exceed customer expectations.

Hd (Graduate Diploma Of Business Administration), Organisation & Ledelse (Organization & Management), 12.0 (A) (Best In Class)

Hd (1. Del), Business Administration (Managerial Economics), 10,8 (B+)

Student, Matematisk Linje, Gymnasiel

Activities and Societies: Skive Basketball Klub som træner og aktiv spiller