• Contributed to the development of a Flutter MFE, utilizing internal APIs and app campaigns to streamline user engagement and program enrollment based on a risk assessment; reducing outreach costs ($1.5M annually) and increasing TPE enrollment revenue.• Worked with Google Geocoding API and internal APIs to enhance a frontend search feature. This improvement resulted in a significant reduction in support tickets, averaging only 5-6 per month while handling approximately 240,000 searches. • Developed a frontend registration feature utilizing PHP and CSS layouts with role-based access control, empowering dependents across 7 million households to manage their own health care. • Added scalability to an Oauth sign in flow in a Next.js web app to allow for white labeling of multiple web applications to improve user experience.

• Methodical management of robust donor database: process all donations, update all donor contact info.• Create and build reports to present data that informs strategic fundraising decisions. • Responsible for registration and welcoming of guests at all events.

• Provide technical support to students at all levels to help them get "unblocked".• Act as sounding board for ideas and next steps as students plan, build and complete projects.

• Thorough tracking and management of all student/family forms required for attendance and extra-curricular participation. • Screen and triage all internal and external inquiries while providing exceptional customer service.• Managed crises with sound judgement and calm demeanor.

• Built lesson plans utilizing yearbook software to design layout and content of pages.• Managed class of 15-20 students; ensured deadlines were met for publication.•Monitored progress and provided thoughtful feedback to students and parents.

• Project entailed revamping marketing materials, mission statement, school crest and website.• Liaison between marketing firm and organization stakeholders.• Presented status updates at board and faculty meetings.