Thorsten Koch

Thorsten Koch Email and Phone Number

Snr. Director People Solutions, PSC EMEA and Americas @ Concentrix
Berlin, DE
Thorsten Koch's Location
Berlin Metropolitan Area, Germany
Thorsten Koch's Contact Details

Thorsten Koch personal email

n/a

Thorsten Koch phone numbers

About Thorsten Koch

Experienced HR Senior Director with a demonstrated history of working in the CX industry. Strong Human Capital Management professional with a Master's degree focused in Social Sciences from Johannes Gutenberg-Universität Mainz. Experience as a MD for 500 HC business in an multi-cultural environment.

Thorsten Koch's Current Company Details
Concentrix

Concentrix

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Snr. Director People Solutions, PSC EMEA and Americas
Berlin, DE
Website:
concentrix.com
Employees:
174924
Thorsten Koch Work Experience Details
  • Concentrix
    Snr. Director People Solutions, Psc Emea And Americas
    Concentrix
    Berlin, De
    View
  • Concentrix
    Snr. Director People Solutions, Psc Emea & Americas
    Concentrix Nov 2023 - Present
    Wfh
    Leading the consolidation and further development of our internal Shared Service Centers (PSC) in 60+ countries providing best class service to 200k+ of our employees / game changers
    View
  • Concentrix
    Senior Director People Solutions Multi Lingual Hubs (15 Countries In Emea)
    Concentrix Jan 2022 - Nov 2023
    Berlin, Deutschland
    PS / HR Business Partner and supporting Delivery in POR, ESP, ITA, TUN, EGY, NL, ROM, SLOV, MUS, POL, SWE with around 23k HC of our staff
    View
  • Concentrix
    Senior Director People Solutions Ceu & Anz
    Concentrix Jul 2020 - Dec 2021
    Berlin, Deutschland
    Leading a multi national team who looks after all HR related topics in countries in Central Europe & Australia / New Zealand (ANZ)
    View
  • Concentrix
    People Solutions Central Europe
    Concentrix Jan 2019 - Jun 2020
    View
  • Concentrix
    Director Hr Germany & Eastern Europe
    Concentrix Jan 2017 - Dec 2018
    Berlin Area, Germany
    HR and Talent responsibilities for 6.000 employees in 19 locations in Germany, Poland, Hungary and Romania. Integration Lead for HR & TA after Convergys has acquired buw group.
    View
  • Convergys
    Director Hr
    Convergys Jul 2015 - Dec 2016
    Berlin Area, Germany
    Strategic Business Partner for entities in Germany, Benelux, Sweden, Poland, UK, Northern Ireland, Ireland (overall around 2.000 employees): Talent Aquisition, Talent Management / Development; Employer Relations (Workers Council/Union); Solutions; Due dilligence; Employer Branding; Comp & Benefits; certified ILP business coach; certified Mediator
  • Convergys
    Regional Hr Director Northern Europe & Interim Site Manager Poland
    Convergys Aug 2014 - Jun 2015
    Berlin
    Strategic Business partner for sites in Germany, Benelux, Sweden and Poland; Talent Aquisition, Talent Management; Employer Relations (Workers Council); Business Coaching for Team Leaders; Solutions; Due dilligence; etc.Managing a site of around 260 employees in Poland interim until May 2015.
  • Stream Global Services
    Hr Director Northern Europe
    Stream Global Services 2010 - Jul 2014
    View
  • Stream
    Hr-Manager Germany & Poland & The Netherlands
    Stream May 2009 - Apr 2010
    View
  • Stream International Bv
    Hr Manager Germany & Poland & The Netherlands
    Stream International Bv 2009 - Apr 2010

Thorsten Koch Skills

Bpo Human Resources Call Centers Outsourcing Management Performance Management Talent Management Leadership Crm Customer Experience Employee Engagement Coaching Contact Centers Vendor Management Process Improvement Employee Relations Operations Management Recruiting Customer Satisfaction Training Talent Acquisition Call Center Hr Policies Business Process Outsourcing Business Process Improvement Workforce Management Service Delivery Workforce Planning

Thorsten Koch Education Details

Frequently Asked Questions about Thorsten Koch

What company does Thorsten Koch work for?

Thorsten Koch works for Concentrix

What is Thorsten Koch's role at the current company?

Thorsten Koch's current role is Snr. Director People Solutions, PSC EMEA and Americas.

What is Thorsten Koch's email address?

Thorsten Koch's email address is th****@****eam.com

What is Thorsten Koch's direct phone number?

Thorsten Koch's direct phone number is (513) 723*****

What schools did Thorsten Koch attend?

Thorsten Koch attended Johannes Gutenberg-Universität Mainz.

What are some of Thorsten Koch's interests?

Thorsten Koch has interest in Politics, Science And Technology, Education, Economic Empowerment.

What skills is Thorsten Koch known for?

Thorsten Koch has skills like Bpo, Human Resources, Call Centers, Outsourcing, Management, Performance Management, Talent Management, Leadership, Crm, Customer Experience, Employee Engagement, Coaching.

Who are Thorsten Koch's colleagues?

Thorsten Koch's colleagues are Sylvia Caparas, Kanishka Setia, Zakiah Nisrina, Abhinav Soni, Elisa Lagarde, Pasi Shishir Kumar, Mike Borlaza.

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