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Thorsten Toegel is listed as Business Process and Development Lead at Kanton Aargau, a with 1486 employees, based in Aarau, Aargau, Switzerland. AeroLeads shows a work email signal at ag.ch and a matched LinkedIn profile for Thorsten Toegel.
Thorsten Toegel previously worked as Customer Advisor and Business Service Manager at Kanton Aargau and Partner and Alliance Manager Switzerland at Dxc Technology. Thorsten Toegel holds Master Of Advanced Studies (Mas), Business Innovation from Hwz University Of Applied Sciences In Business Administration Zurich.
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I serve as a senior advisor to help my organization, partners and customers to create value for the transformation, innovation and digitalization of their business. My strength and passion are to create business value for your organization and your customers, and to improve permanently using innovation processes and IT tools to make processes more agile and leaner. Striving for the best solutions through co-creation to be stronger together and to achieve win situations for all involved.I’m always working with a strong focus on customer satisfaction and continuous service and process improvement. Approaching topics / issues in a very systematic and organized way. Experienced in working with C-level. Leading intercultural teams effectively. Used to work in a very dynamic and agile work environment, keeping overview, and to prioritize based on business needs and importance.Partner and Account Manager:• Strategy & Planning: Broad experience such as definition and execution of country, industry, partner or account strategic plans, planning and budgeting, building strategic partnerships• Customer / Partner Management: stiving to achieve best solutions and services for customers and partners, leading to strong business impact, business innovation, transformation and digitalizationBusiness / Operations / Project Manager:• Leading and building inter-cultural and international teams (i.e. Transformation: build Off-Shore Team in India, implement service hub in Bulgaria)• Project Management: Run complex, (inter)national projects and change management, such as large infrastructure consolidation program• Consulting: supporting the customer in building a SBS-Center (Shared Business Services)• Operations: running large outsourcing operations (contracts, services, SLA, escalations, innovation). • Leading advanced negotiations and commercials / contract management, supplier/ partner management• Governance: define, implement and run of various Governance models
Listed skills include Itil, Service Delivery, Service Management, It Service Management, and 11 others.
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Aarau, Aargau, Switzerland
• Organizational development / implementation of modern operating and development paradigms (such as DevOps, ITIL4)• Further development of IT governance & digital transformation within the canton• Management of interdisciplinary plans/projects on behalf of the Executive Board• Further development of IT strategy and master plan• Advice and management support for the Executive Board
Zürich Area, Switzerland
• Member of Country Management Team, serve creation and execution of country strategy• Define and manage Partner Governance incl. dashboard/ reporting• Develop and maintain Partner Network, incl. industry/ account plans and contracting• Drive partner related initiatives (incl. events) to generate funnel, and support closing deals, overachieved targets• Lead “Journey to Digital Core” Initiative which enabled pipeline generation
Zürich Area, Switzerland
• Manage Client relations end-2-end / C-Level with high customer satisfaction• Account P/L responsible incl. budgeting and forecasting and achievements of set goals• Management of strategic account plan creation for next fiscal year initiative/ target setting • Execution of Projects and Transformations within time, quality and budget• Implement customer satisfaction, improvement initiatives, 3rd parties/ partners
Zürich Area, Switzerland
• Supporting LSC industry director to achieve financial targets (revenue and operating profit)• Supporting Sales to achieve sales/ revenue target in pipeline generation and closing deals• Driving Account Business Planning/ 3-year growth plans incl. signoffs with accounts, implement and manage governance, and innovation planning• Role model for HPE leadership attributes/ culture • Manage/ Drive escalations resulting from customers or accounts• Lead Red Account Process… Show more • Supporting LSC industry director to achieve financial targets (revenue and operating profit)• Supporting Sales to achieve sales/ revenue target in pipeline generation and closing deals• Driving Account Business Planning/ 3-year growth plans incl. signoffs with accounts, implement and manage governance, and innovation planning• Role model for HPE leadership attributes/ culture • Manage/ Drive escalations resulting from customers or accounts• Lead Red Account Process Management in order to get accounts “green”• Managing governance such as Account Business Reviews / Account Operational Plans or improvement programs (Coming Home Plan, …)• Lead customer satisfaction process and targets/ net promotor score (NPS) Show less
Basel Area, Switzerland
COO (Chief Operation Officer) in global Outsourcing Account of SMI registered company:• End-to-end responsibility in global Account including Quality Management and Communications:• Board member of Account Leadership Team, and Customer C-Level interaction • Lead of the Global Client Management team, who acted as the primary customer interface, to ensure that business relationship with customer was maintained at appropriate levels.• Lead of the Program and Project Managers to… Show more COO (Chief Operation Officer) in global Outsourcing Account of SMI registered company:• End-to-end responsibility in global Account including Quality Management and Communications:• Board member of Account Leadership Team, and Customer C-Level interaction • Lead of the Global Client Management team, who acted as the primary customer interface, to ensure that business relationship with customer was maintained at appropriate levels.• Lead of the Program and Project Managers to define standards, set directive and to deliver programs in time, quality and budget.• End-to-end responsibility for all pre-sales, programs and projects, delivery, business and partner management, commercial management and financial aspects of the account. • Achieving the financial, operational and customer satisfaction targets• Key role in growing the account, improve the account’s maturity level, and moving the account to next generation of cloud (proposal, commercial & contracts, program). Supporting the strategic planning and 3-Year plan for the account.• Delivery/ operations of various services (Cloud, Network, Infrastructure, Security, End User Workplace including Service Desk and On-Site Support, SAP basis) in two strategic Data Centers, and 60+ branch offices within agreed KPIs, which have been overachieved. Show less
Basel Area, Switzerland
Responsible for managing global outsourcing account ABM Office and aPMO: Infrastructure/ Network Services, Cloud Services, Security, End User Workplace, SAP basis:• Board member of account leadership team and people manager of responsible teams• Manage creation of 600+ offers/ year in time and quality, with high order rate, increased rate from 400+ to over 600+ offers and increased order rate, manage complex and cross-BU offers and pursuits • Transformation Manager for… Show more Responsible for managing global outsourcing account ABM Office and aPMO: Infrastructure/ Network Services, Cloud Services, Security, End User Workplace, SAP basis:• Board member of account leadership team and people manager of responsible teams• Manage creation of 600+ offers/ year in time and quality, with high order rate, increased rate from 400+ to over 600+ offers and increased order rate, manage complex and cross-BU offers and pursuits • Transformation Manager for Implementation of Global Service Models from customer (Shared Business Services), Process and Tools standardization• Internal Transformation Manager for offshoring and centralization of Service Delivery and Non-Standard Service Process Organization to India, incl. Office and staff selection.• Manage re-organization: Merging of Account Presales Teams and Account Project Teams, Offshoring, Design and Implementation of new/ adjusted processes• Run and manage Account and Customer Governance Processes• Manage Commercial and Contract Management incl. Change Management Process• Manage Account Business Processes such as Service Catalogue and Fulfillment Processes, Asset Management, Document Management, Supplier Management (incl. HP internal Supply Chain and Account Order Processes), i.e. tripled service catalogue revenues in 4 years Show less
Switzerland
Lead ‘Innovation & Solution Factory’• Board member of account leadership team and people manager of responsible teams• Responsible to collect customer requirements and translate into customer solutions• Managing complex and cross-BU offers/ pursuits to increase win rateManaged various projects for different customers and industries:• Project Manager: Global infrastructure consolidation Program, Managed Print Services, Windows Vista Project: Bid Manager, PM Coach und… Show more Lead ‘Innovation & Solution Factory’• Board member of account leadership team and people manager of responsible teams• Responsible to collect customer requirements and translate into customer solutions• Managing complex and cross-BU offers/ pursuits to increase win rateManaged various projects for different customers and industries:• Project Manager: Global infrastructure consolidation Program, Managed Print Services, Windows Vista Project: Bid Manager, PM Coach und Solution Architect, M&A: Global Integration Infrastructure PM, Divesture PMO Manager, CMDB PM, PM for move/ consolidation of Knowledge Management System (Documentum), …• Consultant: Windows Vista Solution Architect; Test Manager for Internet Banking Application; Consultant for cost analysis of study / Second opinion about Legacy System Show less
Other employees you can reach at ag.ch. View company contacts for 1486 employees →
Samantha Böhlen
Colleague at Kanton AargauZurich, Switzerland
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Dr. Mathias Niedermaier
Colleague at Kanton AargauZurich, Switzerland
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Denise Zeender
Colleague at Kanton AargauSwitzerland
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Janick Jost
Colleague at Kanton AargauSolothurn, Switzerland
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Daniel Buchwalder
Colleague at Kanton AargauAarau, Aargau, Switzerland
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Maja Haller
Colleague at Kanton AargauSuhr, Aargau, Switzerland
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Andrea Tanner
Colleague at Kanton AargauStrengelbach, Aargau, Switzerland
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Roos Tanja
Colleague at Kanton AargauAarau, Aargau, Switzerland
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DM
Daniel Merz
Colleague at Kanton AargauAarau, Aargau, Switzerland
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Sneka Sugumaran
Colleague at Kanton AargauAarau, Aargau, Switzerland
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Activities and Societies: Business Model Innovation, Design Thinking, Lean Innovation, Agile Development, Lean Management
Activities and Societies: - Personal Footprint - Social & Emotional Skills - Communication Skills - Performance Skills - Complexity Skills.
Activities and Societies: Business Model Design Design of Organizations and New Work Design of Business Transformation
Activities and Societies: Strategy HR Management Leadership Financial Management Operations Marketing Global and Behavioral Economics
Strategic IT Management Leading Operational Units Implementation of IT Strategy Management of Change Organization Design.
Manage Organization Units (incl. Design / Implementation) Project Management Systems Engineering Fundamentals in SW Development / Cycles/.
Quick answers generated from the profile data available on this page.
Thorsten Toegel works for Kanton Aargau.
Thorsten Toegel is listed as Business Process and Development Lead at Kanton Aargau.
AeroLeads has found 1 work email signal at @ag.ch for Thorsten Toegel at Kanton Aargau.
Thorsten Toegel is based in Aarau, Aargau, Switzerland while working with Kanton Aargau.
Thorsten Toegel has worked for Kanton Aargau, Dxc Technology, Hewlett Packard Enterprise, Hewlett-Packard, and Hp.
Thorsten Toegel's colleagues at Kanton Aargau include Samantha Böhlen, Dr. Mathias Niedermaier, Denise Zeender, Janick Jost, and Daniel Buchwalder.
You can use AeroLeads to view verified contact signals for Thorsten Toegel at Kanton Aargau, including work email, phone, and LinkedIn data when available.
Thorsten Toegel holds Master Of Advanced Studies (Mas), Business Innovation from Hwz University Of Applied Sciences In Business Administration Zurich.
Thorsten Toegel is listed with skills including Itil, Service Delivery, Service Management, It Service Management, It Outsourcing, Business Intelligence, It Strategy, and Solution Architecture.
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