Service Delivery Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Thorsten Trappmann Email & Phone Number
Service Delivery Manager
at
CDS, a Hewlett Packard Enterprise company
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Manager
Location
Duisburg, North Rhine-Westphalia, Germany
Company size
Who is Thorsten Trappmann? Overview
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Quick answer
Thorsten Trappmann is listed as Service Delivery Manager at CDS, a Hewlett Packard Enterprise company, a with 1325 employees, based in Duisburg, North Rhine-Westphalia, Germany. AeroLeads shows a matched LinkedIn profile for Thorsten Trappmann.
Thorsten Trappmann previously worked as Field Service Coordinator at Grundfos and Servicekoordinator at Atlas Copco. Thorsten Trappmann holds It-Systemkaufmann from Daa Duisburg.
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CDS, a Hewlett Packard Enterprise company
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Profile bio
About Thorsten Trappmann
…
Current workplace
Thorsten Trappmann's current company
Company context helps verify the profile and gives searchers a useful next step.
Cds, A Hewlett Packard Enterprise Company
9 roles
Thorsten Trappmann work experience
A career timeline built from the work history available for this profile.
Nov 2022 - Sep 2023
Servicekoordinator
Service-Koordinator für den Bereich Nord/Ost Deutschland* Proaktive Kundenbetreuung und Annahme von Kundenaufträgen* Terminabstimmung mit den Kunden* Einsatzplanung Techniker * Komplette Auftragsbearbeitung und -verfolgung
Nov 2014 - Oct 2022
Workflow-Manager
Schicht-, Breitschaft- und Schulungsplanung von Service Technikern/ Disponenten, Teamführung, Beschwerde- und Eskalationsmanagement (intern / extern)Disposition von Servicetechniker & Optimierung des 1st-Level Dispatching, Überwachung und Einhaltung der & Kunden-SLA's, Einarbeitung, Schulung und Führung der 1st-Level Dispatcher, Erstellen von Statistiken und Reports, & Prozess- und Serviceoptimierung
Oct 2007 - Oct 2014
Service Dispatcher
A&O 4Tec
Dispatcher für den Distrikt West in Deutschland für die Business-Partner Fujitsu Siemens Computers, Siemens Business Services, Wincor Nixdorf und HP sowie für den Business-Partner HP für die deutschsprachige Schweiz
May 2006 - Sep 2007
Servicedisponent
Dispatcher für den Distrikt Hamburg / Hannover Eingesetzt im Rahmen eines Projektes bei Hewlett-Packard GmbH, Support-Center in Ratingen
Nov 2004 - Apr 2006
Servicedisponent
Xtend Services Gmbh
Dispatcher für den Distrikt Hamburg / Hannover Eingesetzt im Rahmen eines Projektes bei Hewlett-Packard GmbH, Support-Center in Ratingen
Aug 2003 - Oct 2004
It-Systemkaufmann
6 monatiges Praktikum im Rahmen der Umschulung, eingesetzt im Rahmen eines Projektes bei der Ruhrgas AG Essen
Aug 2000 - Jan 2001
Soldat
Grundwehrdienst:Dienstposten im Militärattachéreferat Zuständig für die Kooperation des Ministeriums mit ausländischen Militärbotschaften
May 1999 - Mar 2000
Team & coworkers
Colleagues at CDS, a Hewlett Packard Enterprise company
Other employees you can reach at hpecds.com. View company contacts for 1325 employees →
GT
Glyn Thomas
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
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MG
Marta García Rueda
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Valladolid Metropolitan Area, Spain
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BZ
Bernd Zimmermann
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Karlsruhe Area, Germany
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AY
Akeem Young
Colleague at Cds, A Hewlett Packard Enterprise CompanyNewark, New Jersey, United States
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OK
Olivier Komba
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Paris Metropolitan Region, France
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RP
Romina Paz
Colleague at Cds, A Hewlett Packard Enterprise CompanyArgentina
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CV
Crystal Van Den Berg
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
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PB
Paolo Bernabei
Colleague at Cds, A Hewlett Packard Enterprise CompanyRome, Latium, Italy
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RB
Richard Brown
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
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CR
Cipriano R.
Colleague at Cds, A Hewlett Packard Enterprise CompanyGetafe, Community Of Madrid, Spain
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Glyn Thomas
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
View →
MG
Marta García Rueda
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Valladolid Metropolitan Area, Spain
View →
BZ
Bernd Zimmermann
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Karlsruhe Area, Germany
View →
AY
Akeem Young
Colleague at Cds, A Hewlett Packard Enterprise CompanyNewark, New Jersey, United States
View →
OK
Olivier Komba
Colleague at Cds, A Hewlett Packard Enterprise CompanyGreater Paris Metropolitan Region, France
View →
RP
Romina Paz
Colleague at Cds, A Hewlett Packard Enterprise CompanyArgentina
View →
CV
Crystal Van Den Berg
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
View →
PB
Paolo Bernabei
Colleague at Cds, A Hewlett Packard Enterprise CompanyRome, Latium, Italy
View →
RB
Richard Brown
Colleague at Cds, A Hewlett Packard Enterprise CompanyLondon, England, United Kingdom
View →
CR
Cipriano R.
Colleague at Cds, A Hewlett Packard Enterprise CompanyGetafe, Community Of Madrid, Spain
View →
2 education records
Thorsten Trappmann education
It-Systemkaufmann
Daa Duisburg
Hotelfachmann
Hotel Niehaus
FAQ
Frequently asked questions about Thorsten Trappmann
Quick answers generated from the profile data available on this page.
What company does Thorsten Trappmann work for?
Thorsten Trappmann works for CDS, a Hewlett Packard Enterprise company.
What is Thorsten Trappmann's role at CDS, a Hewlett Packard Enterprise company?
Thorsten Trappmann is listed as Service Delivery Manager at CDS, a Hewlett Packard Enterprise company.
Where is Thorsten Trappmann based?
Thorsten Trappmann is based in Duisburg, North Rhine-Westphalia, Germany while working with CDS, a Hewlett Packard Enterprise company.
What companies has Thorsten Trappmann worked for?
Thorsten Trappmann has worked for Cds, A Hewlett Packard Enterprise Company, Grundfos, Atlas Copco, A&O 4Tec, and Sellbytel Group.
Who are Thorsten Trappmann's colleagues at CDS, a Hewlett Packard Enterprise company?
Thorsten Trappmann's colleagues at CDS, a Hewlett Packard Enterprise company include Glyn Thomas, Marta García Rueda, Bernd Zimmermann, Akeem Young, and Olivier Komba.
How can I contact Thorsten Trappmann?
You can use AeroLeads to view verified contact signals for Thorsten Trappmann at CDS, a Hewlett Packard Enterprise company, including work email, phone, and LinkedIn data when available.
What schools did Thorsten Trappmann attend?
Thorsten Trappmann holds It-Systemkaufmann from Daa Duisburg.
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