- project management, process optimization, process management, business analytics, Data Warehouse- SQL (MS SQL, MySQL, Oracle SQL, MariaDB, QlikView, Excel)

- Creating customized reporting tools and dashboards using MS Excel with Oracle SQL, MySQL, MS SQL and flat file database sources (also internal BI tools and QlikView)- Optimization and automatization of data creation processes using SQL batch processing- Supporting global sales teams in technical questions during their negotiations with new and existing customers- Global 1st and 2nd level support for internal and external BI and reporting tools

- IT-Consulting- hardware support- telephony and network infrastructure- eCommerce consulting- web and IT trainings- Smart Home

- partnermanagement * acquisition and support of potential sales and development partners * participation in e-commece related trade fairs * preparation and evaluation of new business model with existing partners- project management "Rakuten University Germany" * preparation and presentation of internal/external training material (English/German) * arrangement and conduction of training events * draft and update of system specifications related documents for business customers * coordination with exhibitors and responsible persons of different event locations- technical sales representative * technical support of the local sales team * technical support in the implementation of programming interfaces (API) * import and export of product and customer data- 2nd level technical support * supporting project and product managers * communication between the departments of customer support and development department * supporting merchants to implement/connect external tools (ERP, Google services, multichannel, API) * localize problems and elaborate solutions for occurring issues for development department

part-time work at a small event disco- creating reports on the cost of sales- warehouse planning- staff coordination

apprenticeship- self-reliant project handling from offer via planning through to implementation of telephone systems, CTI/UMS and networking products- sales representative support by preparation and calculation of offers- negotiations with distributors