Solution-driven senior executive with a 20+ year progressive career working in national and global IT and telecommunication organizations with revenues up to $1.3 B, generating operational efficiencies and increased revenues.Implemented multi-year strategies, e.g. Digital Transformation, Operation Excellence, Software lifecycle solutions for high-quality services, and best practice processes, which drove remarkable customer satisfaction and revenue growth.He participated in a successful executive team that implemented an Enterprise Agile Structure. This enabled the company to understand customer needs immediately, and the product's time-to-market improvement was outstanding.The Software harmonization program substantially increased administrative efficiencies and standardization, which was a success factor for the organization.Thorsten's purpose is to develop and connect people to maximize positive customer experiences. He possesses an inspiring and infectious leadership style that ensures the achievement of agreed-upon goals. He is committed to engaging and empowering teams and believes in ownership, accountability, ethics, and transparency. AREAS OF EXPERTISEDigital Transformation, Enterprise ERP, Agile, Open Banking, Software Harmonization, Vendor Management, 3 lines of defence, Cyber Security, Business & Analytics | Strategic Business Planning | Negotiations | Infrastructure Network & Design | IT Program Management | Cross-Functional Team Leadership | Employee Mentoring & Development | Multi-Million Dollar Sales Execution | Tactical Project Execution | Change Management | Resource & Budget Allocation | Risk Mitigation | Business Continuity & Security Compliance (PCI/SOC2) | Operational Reorganization.I look forward to connecting with you!