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Huu Tho Tran Email & Phone Number
Regional Operations Trainer
at
TDCX
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Regional Operations Trainer
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Who is Huu Tho Tran? Overview
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Quick answer
Huu Tho Tran is listed as Regional Operations Trainer at TDCX, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Huu Tho Tran.
Huu Tho Tran previously worked as Team Leader for Google My Business APAC Support Team at Tdcx and Reserve Team Leader for Google My Business Support Team (APAC market) at Tdcx.
Company email context
Email format at TDCX
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TDCX
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Profile bio
About Huu Tho Tran
Huu Tho Tran is a Regional Operations Trainer at TDCX. They possess expertise in customer service, management, customer satisfaction, customer experience, customer relationship management and 2 more skills.
Listed skills include Customer Service, Management, Customer Satisfaction, Customer Experience, and 3 others.
Current workplace
Huu Tho Tran's current company
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9 roles
Huu Tho Tran work experience
A career timeline built from the work history available for this profile.
Regional Operations Trainer
Current
Oct 2021 - Present
Team Leader For Google My Business Apac Support Team
- In charge of QA for Vietnam market (review quality, deep dive DSAT, coaching)- Work with the Project Lead and client stakeholders to resolve client issues and escalate issues as appropriate.- Identify opportunities to enhance client relationships and attain acquisitions.- Responsible for team performance and weekly/monthly targets SLA & KPI Management..
Jul 2020 - Aug 2021
Reserve Team Leader For Google My Business Support Team (Apac Market)
- In charge of QA for Vietnam market (review quality, deep dive DSAT, coaching).- Shared responsibility in driving team performance and weekly/monthly targets for whole team.- Assist team leader on operational manners during the absence of a team leader.- Coach small portion of agents which are assigned by the Team Leader (shadowing/ramping up new hires in.
Apr 2019 - Jun 2020
Senior Customer Service Representative - Google Project
- Receive phone calls and emails related to Google My Business product, help customerresolve their problems.- Manage the relationship between Google and its customers.- Act as a voice for users/advertisers to provide product and process improvementopportunities back to Google.- Working as Subject Matter Expert backup role which is providing solution or.
Apr 2017 - Apr 2019
Customer Service Representative - Google Project
- Receive phone calls and emails related to Google My Business product, help customerresolve their problems.- Manage the relationship between Google and its customers.- Act as a voice for users/advertisers to provide product and process improvementopportunities back to Google.
Nov 2015 - Mar 2017
Call Center Agent
Shinhan Vietnam Bank
- Receive phone call related to banking services, products and handle complaints fromcustomer.- Call and remind customer who is delinquent of credit card.- Check FDS (Fraud Detected System) of credit card and call customer to confirm theirtransactions.- Check ATM monitor system at the weekend or long holiday to make sure ATMmachines in sufficient and good.
Mar 2013 - Jun 2015
Receptionist And Customer Service
Parkland Residential & Commercial Complex
I am working as a receptionist in the luxury building that has a lot of foreigners. Ourdepartment is front desk so the main duty is:+ Greet and register new tenants with courtesy and care+ Use the main switchboard for the operation and transfer the calls and take the messages+ Do the different types of settlement of account such as: cash, credit cards+.
Sep 2011 - Mar 2013
Sales Man
Life 1 Store
I worked as a sale man in a home-used shop in district 2. My daily duty is sale productsto customer, introduce product's info and explain all question that customers need, do as acashier and manage inventory in warehouse and computer system. To furniture items, Iwill help customer to delivery and assemble them. Our customers are foreigner so I had agood.
Jun 2010 - Sep 2011
FAQ
Frequently asked questions about Huu Tho Tran
Quick answers generated from the profile data available on this page.
What company does Huu Tho Tran work for?
Huu Tho Tran works for TDCX.
What is Huu Tho Tran's role at TDCX?
Huu Tho Tran is listed as Regional Operations Trainer at TDCX.
Where is Huu Tho Tran based?
Huu Tho Tran is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with TDCX.
What companies has Huu Tho Tran worked for?
Huu Tho Tran has worked for Tdcx, Teledirect Telecommerce, Shinhan Vietnam Bank, Parkland Residential & Commercial Complex, and Life 1 Store.
How can I contact Huu Tho Tran?
You can use AeroLeads to view verified contact signals for Huu Tho Tran at TDCX, including work email, phone, and LinkedIn data when available.
What skills is Huu Tho Tran known for?
Huu Tho Tran is listed with skills including Customer Service, Management, Customer Satisfaction, Customer Experience, Customer Relationship Management, Microsoft Office, and Microsoft Excel.
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