Inside Sales Coordinator
#Role Summary: In my current role at Sniper Systems and Solutions, a leading software and Hardware solutions provider, I specialize in managing and executing sales operations from the office, focusing on converting inbound leads and managing customer relationships through strategic communication and solution selling.#Achievements & Responsibilities:*Lead Conversion: Skilled in converting inbound leads to sales,*Revenue Generation: Directly generated over (4 Crore) in revenue in 2023 by nurturing leads and effectively communicating product value.*Customer Relationship Management: Utilized CRM tools (ZOLO) to manage and analyze customer interactions, leading in customer satisfaction based on follow-up surveys.*Cross-Selling Initiatives: Developed and implemented successful cross-selling strategies.*Training and Development: Regularly participated in professional development sessions on sales techniques and product features, applying this knowledge to enhance sales presentations and communications.#Skills Developed:* Expertise in telephonic sales and managing sales through virtual communication channels.* Proficient in advanced CRM software(ZOLO)*Strong skills in Negotiating, strategic sales planning, and customer lifecycle management.