Tiffany H. Email & Phone Number

Remote

Processing medical record requests through HealthSource in a timely manner while ensuring efficiency, accuracy, and meeting production goalsValidates requests and authorizations for release of medical information according to established procedures and HIPAA guidelinesPerforms quality checks on all work for accuracy of the release, confidentiality, and proper invoicing

Mcdonough, Ga

Consistently exceeded productivity and quality standards Supported patient satisfaction by producing quality finished eyewearMaintained lab safety through by following rules and safety proceduresVerified patient information and the prescription for accuracyInspected frames and lenses Mounted frames including Zyl, metal, and groove

Lead trainer for new associates in all value added service processesCompleted bills of laden for shippingWorked as a team to exceed production requirements set by managementTrouble-shoot various department equipmentPicked, packed, and shipped merchandise according to customer specifications for customer satisfactionPriced, kitted and repackaged product in the value-added service department per client/customer requestAssisted supervisor with any clerical tasks

Established meaningful relationships with patients and other physician officesGreeted and checked patients in and outScheduled appointmentsAnswered phone and screened callsAssisted with billing, bookkeeping, ordering supplies and maintaining inventoryManaged and scanned patient documents in a hybrid electronic health records systemMaintained effective lines of communication with physician and nurses

Verified insurance, pre-certified, and pre-authorized office visits and proceduresEnsured accurate patient billing and efficient account collectionProcessed medical information requests from patients and other entities according to regulationsAssembled and filed medical record folders in proper orderWorked closely with providers to accurately complete records and submit information

Health Information Management And Technology

Activities and Societies: Phi Theta Kappa Honor Society

Business Administrative Technology, Medical Administrative Assistant

Health Service Technician Certificate