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With over 25 years of experience in Information Technology spanning diverse technical domains and industries, I bring a unique blend of problem-solving skills and adaptability to the organizations and people I work with. I am currently enrolled in the OMSA program at Georgia Tech, deepening my understanding of data in its many different contexts to enhance the value I deliver.In my current role, I assist on-demand one startup venture in evaluating and refining their concepts for new software and educational products. Collaborating closely with the CEO, I provide technological insights, advise on architectural strategies, and guide them through the complexities of SaaS product development. My focus is on ensuring this startup has a robust foundation for building innovative and successful products that align with their vision and meet the needs of their audience.Previously, as an Enterprise Architect at Acquia, I developed a universal data approach to standardize data models across the organization, preparing for a transition to master data management. This initiative aimed to centralize customer, product, and personnel information, breaking down departmental barriers and fostering collaboration through the use of controlled vocabularies and standardized specifications.
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Technical Services EngineerMark43Chicago, Il, Us -
Fractional Chief Product OfficerAmah Health Jun 2023 - PresentChicago, Il, UsI provide expert guidance on SaaS design, development, and technology choices to ensure performance and scalability. I collaborate closely with the CEO to drive strategic decisions, enhance product quality, and prepare for market entry. Additionally, I manage vendor relations with an AI engineering firm, ensuring clear communication, alignment on goals, and timely delivery of high-quality software solutions. This is a part time role. -
Consultant To OwnerAmack Design Llc Jul 2023 - Oct 2023Provided strategic guidance on SaaS/PaaS software architecture, development methodologies, and AWS hosting options. Collaborated with external vendors during initial prototype development, focusing on user experience. Provided recommendations for troubleshooting technical issues.
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Enterprise ArchitectAcquia Apr 2016 - Dec 2022Boston, Ma, UsProvided strategic guidance on SaaS/PaaS software architecture, development methodologies, and AWS hosting options. Collaborated with external vendors during initial prototype development, focusing on user experience. Provided recommendations for troubleshooting technical issues. -
Principal Technical Support EngineerAcquia Jul 2011 - Apr 2016Boston, Ma, UsI designed and delivered Drupal CMS training for 50+ support staff, mentoring 10+ junior engineers. I led the resolution of 20+ systemic platform failures and provided direct client support, troubleshooting technical issues on Drupal and Linux platforms. I offered expert advice and conducted 20+ client training sessions on best practices for performance and security. Additionally, I managed escalations for critical outages and contributed 30+ knowledge base articles to empower team members and customers. -
Lead Web DeveloperNorthwestern University Apr 2008 - Jul 2011Evanston, Il, UsI led the development of Northwestern University Library's main website and intranet using Drupal, overseeing six library and faculty sites. I transformed the web development process from waterfall to agile, maintained Linux systems on VMWare, and served as the subject matter expert on information architecture, providing guidance to faculty and staff. -
Assistant Instructor (Contractor)Incommon Apr 2009 - Jun 2011I assisted with InCommon Federation Shibboleth software training workshops and collaborated on writing a classroom manual with the instruction team. Additionally, I chaired the Library Services Use Case Subgroup, developing use cases and presenting the results at the InCommon conference. -
I.T. ArchitectBankers Life And Casualty 2007 - 2008Chicago, Illinois, UsLed the development and maintenance of a bespoke WCMS, ensuring smooth evolution and standards compliance. Managed Linux infrastructure and Windows-based Websphere instances, while maintaining essential scripts and SVN version control. Provided technical support and mentorship to the team, contributing to successful project outcomes. -
Applications Infrastructure EngineerBankers Life And Casualty 2006 - 2007Chicago, Illinois, UsI provided expertise in WebSphere products, including WebSphere Application Server, MQ, Portal, and Commerce. My role involved installing and configuring WebSphere software in open systems environments, ensuring proper integration with existing infrastructure. I also handled troubleshooting and support, diagnosing and resolving complex issues by analyzing logs, monitoring performance, and applying debugging techniques. -
Open Systems EngineerTransunion 1999 - 2006Chicago, Illinois, UsI provided in-depth expertise in various WebSphere products, including WebSphere Application Server, WebSphere MQ, WebSphere Portal, and WebSphere Commerce. I was skilled in installing, configuring, and setting up WebSphere software in open systems environments, ensuring proper integration with existing infrastructure. Additionally, I diagnosed and resolved complex issues in WebSphere applications and middleware by analyzing logs, monitoring performance metrics, and applying debugging techniques to identify and rectify problems. -
Technical Support EngineerInteraccess Co. Oct 1997 - Oct 1998I diagnosed and resolved internet connectivity issues, identifying hardware and software problems while ensuring stable connections. I assisted users in configuring routers, modems, and other network equipment to optimize performance and security, including wireless networks and firewall settings. I provided software support for internet-related applications, such as web browsers, email clients, and VPNs. Additionally, I helped users with online services, troubleshooting issues related to cloud storage, streaming platforms, social media, and online gaming.
Thomas Howell Skills
Thomas Howell Education Details
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Georgia Institute Of TechnologyAnalytics -
Rensselaer Polytechnic InstitutePhysics
Frequently Asked Questions about Thomas Howell
What company does Thomas Howell work for?
Thomas Howell works for Mark43
What is Thomas Howell's role at the current company?
Thomas Howell's current role is Technical Services Engineer.
What is Thomas Howell's email address?
Thomas Howell's email address is ei****@****hoo.com
What is Thomas Howell's direct phone number?
Thomas Howell's direct phone number is +184732*****
What schools did Thomas Howell attend?
Thomas Howell attended Georgia Institute Of Technology, Rensselaer Polytechnic Institute.
What are some of Thomas Howell's interests?
Thomas Howell has interest in Modern Electronic And Classical Music, Cutting Edge Technology, Reading, Advances In Drupal, Film.
What skills is Thomas Howell known for?
Thomas Howell has skills like Mysql, Php, Drupal, Web Development, Apache, Subversion, Css, Open Source, Git, Html, Ubuntu, Databases.
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