Record patients' medical history, vital statistics, or information such as test results in medical records.Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID when serving in the Patient Services (front desk / reception) function.Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.Interview patients to obtain medical information and measure their vital signs, weight, and height.Show patients to examination rooms and prepare them for the physician.Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Transmit information or documents to customers, using computer, mail, or facsimile machine.Schedule appointments and maintain and update appointment calendars.Refer patients to appropriate health care services or resources.Assist in patient care with Pain Management Specialist - update patient chart, treatment plan, status.Processes referrals, follow up with insurance carrier, schedules patient with approved treatment request.

Answer a high volume of inbound calls in a timely, pleasant and professional manner when serving in the Patient Intake specialist (scheduling) function. ● Communicate all pertinent patient information regarding their call such as appointment information, directions, check-in times, referral information, and copayments. ● Obtain, compile and record patient medical data, including health history, progress notes and results of physical examination. ● Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies. ● Verify and document insurance information as defined by current business practices. ● Maintain and update assigned appointment reports, new patient reports or other assigned scheduling modules. ● Chart preparation and management ● Maintain a working knowledge of health care plan requirements and health plan networks;