B2B Business Development, Account Management and Sales Coaching in Eastern DenmarkBeSafe - Premium safety in baby and children car seatsVoksi - Premium quality in stroller bags and children textiles

Coaching - 1:1 and group courses with a focus on personal and career-oriented goalsHelping people privately and careerwise to become the best version of themselves, release their potential and achieve what they dream of. In a course you gain self-insight and development tools that boost your personal development and create the results you have the will and resources for!

Courses - Life & Business Coach at Sofia Manning (ACTP-accredited and certified by ICF)Entrepreneurship - Concept development, research and networking about starting a coaching companySelf-development - Focus on my own development and personal leadership

- management of the bureau's flagship store in Copenhagen- staff leadership of up to 20 travel consultants- sales coaching and appraisal talks 1:1- recruitment and onboarding- sparring and supervision- budget planning and follow-up on targets- conduction of weekly morning meetings- sales of tailor-made trips to the whole world- booking of airline tickets, hotels, tours, local transport and insuranceResults:1. Higher sales figures due to 1:1… Show more - management of the bureau's flagship store in Copenhagen- staff leadership of up to 20 travel consultants- sales coaching and appraisal talks 1:1- recruitment and onboarding- sparring and supervision- budget planning and follow-up on targets- conduction of weekly morning meetings- sales of tailor-made trips to the whole world- booking of airline tickets, hotels, tours, local transport and insuranceResults:1. Higher sales figures due to 1:1 coaching2. Development of the consultants' talents and professional competencies3. Improvement of work culture and a greater employee satisfaction4. Active player in the management group with a focus on business development and leadership5. Top seller in the group (out of about 200 consultants in 25 stores in 5 countries in Northern Europe)About the company:The KILROY Group is one of Northern Europe's largest travel providers, as well as study and internships abroad with approximately 370 employees, divided into a total of 23 stores in Denmark, Sweden, Norway, Finland, Iceland, The Netherlands and Belgium. The primary target group are youngsters and students in the age group 18-35. Show less

Traveldestinations:- Thailand, Laos, Vietnam, Cambodia, Malaysia, Singapore, Brunei, Indonesia, Australia, New Zealand and United States of America.

- bookings: hotels, transfers and excursions- flight logistics for combination travelers between islands- arrangement of program for traveler groups- budget and account management- brochures and textmaterial to travelers- reporting to head officeResults:- startup of a brand new travel destination with success- seamless coordination and management of bookings for 25 hotels- grip on the economy and payment to all cooperation partners- solved the… Show more - bookings: hotels, transfers and excursions- flight logistics for combination travelers between islands- arrangement of program for traveler groups- budget and account management- brochures and textmaterial to travelers- reporting to head officeResults:- startup of a brand new travel destination with success- seamless coordination and management of bookings for 25 hotels- grip on the economy and payment to all cooperation partners- solved the difficult logistic tasks Show less

- staff leadership- cooperation partners- financial management- sales and service strategy- excursion program- logisticsResults:- better sales and service performances compared to previous seasons- successful training and leadership of 3, 5 and 10 employees, incl. tourleaders and office workers- highly considered and respected by cooperation partners for my professionalism

- concept development of a travel portal with interaction between users, travel-related content and afflitiates providers of flights, hotels, carrental and experiences- the project was never launched, as I was struggling to find the right investors and partners

- development of a new destination concept- setting up the new destination setup- recruitment of staff to winter destinationsResults:- top marks for my thesis assignment- the management got inspiration for new developments

- copywriting to speaks about Danish attractions in a GPS travel guide- produced around 100 texts

- transfer of guests to/from the airport- welcome meetings, respectively in Danish and Swedish- preparation, organization and settlement of excursions- sale of tours and provision of car-, bike- and scooter hire- servicing guests at the office, hotels and emergency hotline- administration, e.g. accounting, complaint reports and tour manualsResults:- experience with speaking to a wider audience- successful responsibility for thousands of tourists vacation-… Show more - transfer of guests to/from the airport- welcome meetings, respectively in Danish and Swedish- preparation, organization and settlement of excursions- sale of tours and provision of car-, bike- and scooter hire- servicing guests at the office, hotels and emergency hotline- administration, e.g. accounting, complaint reports and tour manualsResults:- experience with speaking to a wider audience- successful responsibility for thousands of tourists vacation- practice of conflict management and trouble shooting- learned to speak and understand Swedish- dissemination of greek culture and history Show less

- team leadership- coordination with hotels and cooperation partners- organizing the events and excursion program- grip on the budget and accounts- planning of transfer logistics (flights, bus and train)- information meetings for the guests- organize ski passes, ski school and ski rentalResults: - introduced new standards for sales and service at the destination- improved the staff conditions and got a better team performance as result- a very… Show more - team leadership- coordination with hotels and cooperation partners- organizing the events and excursion program- grip on the budget and accounts- planning of transfer logistics (flights, bus and train)- information meetings for the guests- organize ski passes, ski school and ski rentalResults: - introduced new standards for sales and service at the destination- improved the staff conditions and got a better team performance as result- a very satisfying financial result in the destination operation Show less

- sales per internet and phone- complaint handling- travel auctions- statistics- online marketing (SEM)- ad hoc administration- destination visit to ItalyResults:- the company's very best seller- was rewarded with more responsibilities, such as online marketing, travel auctions, statistics and complaint handling

- canvassing subscription sales of the following newspapers: Berlingske, BT, WeekendAvisen, Tipsbladet and Nyhedsmagasinet for private and business customersResults:- promoted to a freelance elite seller- among the top 10 in a department with +100 sellers

- marketing and sales- web design for schools, associations and small businessesResults:- experience of being an entrepreneur and start up a company- got a handful of customers, but my time for the projects was scarce because of study