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Theresa J Rice is listed as Global Customer Experience Leader | Certified Coach at Dynatrace, a company with 1 employees, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at dynatrace.com and a matched LinkedIn profile for Theresa J Rice.
Theresa J Rice previously worked as Global Program Director, Customer Experience Operations at Dynatrace and Global VP Customer Success and Support at Beamery. Theresa J Rice holds Certified Coach, Coaching from Erickson Coaching International.
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AeroLeads found 1 current-domain work email signal for Theresa J Rice. Compare company email patterns before reaching out.
Sr. Strategic Global Customer Success Business Leader who optimizes the Customer Experience by building a journey that focuses on maximizing the value delivered to customers. A hands-on coach with proven skills in aligning outcomes to KPIs that optimize revenues and maintain customer loyalty. Effective strategist who can transform process and culture in driving cross functional success by jointly defining cohesive, actionable customer profiles that cocreate post sale programs that work to increase engagement and improve customer value, while increasing net retention rates.
Listed skills include Talent Management, Human Resources, Process Improvement, Change Management, and 46 others.
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A career timeline built from the work history available for this profile.
Waltham, MA, US
Work across the global Dynatrace One organization and other business units to oversee the strategic development, implementation, and continuous improvement of the customer success relationship management programs. Responsible for developing, implementing and ideating on all facets of relationship management while evaluating and measuring effectiveness for.
London, England, GB
Leading the customer experience organization from Support, Success and Enablement. Focused on people, process and technology driving a strategic vision and fresh approach to the customer journey. Established criteria and foundation for a customer loyalty programs to achieve advocacy and referrals
Denver, Colorado, US
Built a CX organization from bottom up. A strong focus on churn recovery strategy and risk mitigation plays. Revised the customer journey to instill a customer viewpoint while utilizing smart segments and phases to build proactive successplays. Drove install base revenue focused on renewals and net retention
South San Francisco, California, US
Engagement leader responsible for enhancing customer experience by driving value, referencability and renewals, focused on customer success and adoption.
The Scleroderma Foundation helps people with scleroderma - and their families - cope with the disease through support programs, physician referrals, and educational informaiton. It also promotes awareness about scleroderma and funds research to improve treatment and discover the cause and cure. Scleroderma is a chronic, often progressive autoimmune.
Other employees you can reach at dynatrace.com. View company contacts for 1 employees →
Farrah Molina
Colleague at Dynatrace
Vienna, Vienna, Austria, Austria
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BN
Brandon Neo
Colleague at Dynatrace
Greater Sydney Area, Australia, Australia
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KK
Katherine Kampersal
Colleague at Dynatrace
Greater Boston, United States, United States
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BF
Brandon Fry
Colleague at Dynatrace
Detroit, Michigan, United States, United States
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DA
Daniel Ackuaku
Colleague at Dynatrace
Chicago, Illinois, United States, United States
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CH
Christoph Hoyer
Colleague at Dynatrace
Linz, Upper Austria, Austria, Austria
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JL
Jérémy Lafragette-Colosimo
Colleague at Dynatrace
Courbevoie, Île-de-France, France, France
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AF
Andrea Fabricius
Colleague at Dynatrace
Austria, Austria
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LL
Lindsey Lieb
Colleague at Dynatrace
Greater Boston, United States, United States
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GF
Garry Furnari
Colleague at Dynatrace
Point Pleasant Beach, New Jersey, United States, United States
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Quick answers generated from the profile data available on this page.
Theresa J Rice works for Dynatrace.
Theresa J Rice is listed as Global Customer Experience Leader | Certified Coach at Dynatrace.
AeroLeads has found 1 work email signal at @dynatrace.com for Theresa J Rice at Dynatrace.
Theresa J Rice is based in Denver Metropolitan Area, United States, United States while working with Dynatrace.
Theresa J Rice has worked for Dynatrace, Beamery, Jobvite, Sap Successfactors, and Scleroderma Foundation, Rocky Mtn. Chapter.
Theresa J Rice's colleagues at Dynatrace include Farrah Molina, Brandon Neo, Katherine Kampersal, Brandon Fry, and Daniel Ackuaku.
You can use AeroLeads to view verified contact signals for Theresa J Rice at Dynatrace, including work email, phone, and LinkedIn data when available.
Theresa J Rice holds Certified Coach, Coaching from Erickson Coaching International.
Theresa J Rice is listed with skills including Talent Management, Human Resources, Process Improvement, Change Management, Taleo, Consulting, Human Capital, and Performance Management.
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