Laura Workman Email and Phone Number
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Laura Workman personal email
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Transforming leaders and organizations to reduce burnout and increase profitability is my passion! I offer out-of-the-box consulting and coaching solutions to accelerate growth, aiming to take businesses to the next level. This is done by setting a solid foundation for success by helping organizations transform their employee experience from the inside out to achieve profitable growth.I am the CEO and founder of Thrive Leadership Coaching and the Hire & Thrive program. At Thrive, we aim to cultivate growth and culture through strategic people practices and transformational coaching.As an experienced coach, I am helping entrepreneurs and business leaders to unfold their capabilities to thrive in a demanding business environment, overcome business challenges, and to take their vision to the next level.For over twenty years, I have been instrumental in transforming sales and leadership teams to outperform their targets. My specialization in turning around sales and operations increased profitability, employee engagement, and improved brand image in the marketplace. We know that the business environment is becoming increasingly complex, and business longevity is a challenge; the only way to remain afloat is by identifying business process gaps and improving team efficiencies to deliver optimally. Thrive Leadership Academy offers these services: Inspired Leadership Training- Manager Training Program- Teams Training Program- Talent Optimization- Employee engagement- Culture Transformation- Performance Management - Organizational Effectiveness- Executive Coaching and Advanced Leadership Development- Organizational development- Business process reengineering Visit us at www.lauraworkman.com
Thrive Performance Coaching
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Ceo And FounderThrive Performance Coaching Dec 2020 - PresentCharlotte , North Carolina, UsAt Thrive, we are on a mission is to redefine success in the service industry and empower leaders to thrive.We believe that everyone can achieve goals without sacrificing their well-being. Our Hire & Thrive program helps companies overcome staffing challenges while standing out as an employer of choice.Our professionals serve clients through our one-of-a-kind leadership development packages proven to build modern leaders equipped to navigate today's challenges.Visit us at https://www.thriveandperform.com to learn about our team and services.
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Director Of OperationsEuropean Wax Center Sep 2018 - Dec 2020Plano, Texas, UsA Director of Operations leading a top-performing region, including the development of businesses, ranked in the top 1% nationwide. I oversaw the company's ongoing operational processes and business strategies to maximize guest and employee satisfaction. I developed and executed a human capital strategy to support the organization's overall business plan and strategic direction without compromising the company's culture.Areas of focus:• Collaborate with the CEO to develop revenue targets and long-term operational plans.• Organizational design and performance management.• Training and development of regional and district leadership teams.• Designed and implemented a district talent acquisition strategy for franchisees.• Set strategic goals for operational efficiency and increased productivity.• Evaluated ongoing performance by analyzing and interpreting data and metrics.• Controlled company costs and introduced tactical initiatives to address theft and other losses.• Participated in expansion activities (site location and development).• Succession planning.• Compensation and benefits. -
Regional Coach And Talent Acquisition ManagerEuropean Wax Center Jul 2016 - Sep 2019Plano, Texas, UsA regional coach and talent acquisition manager responsible for representing the corporate office and franchisee district in leading European Wax Center's corporate initiative. Areas of focus:• Develop, implement, and monitor franchisee day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.• Provided performance coaching and support to Franchisees and Managers in the region.• Led a regional training team to roll out a Train the Trainer initiative successfully.• Created content and facilitated virtual and in-person regional meetings for franchisees, managers, and trainers. • A resource expert for training and development of all roles.• Conducted on-site visits to regional franchise locations to identify operational deficiencies.• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.• Supported centers in achieving high mystery shop performance ratings.• Fostered relationships with local beauty schools by hosting brand awareness presentations, student tours, career fairs, mock interviews, and as company representative on various boards.
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Regional ManagerEuropean Wax Center Sep 2014 - Sep 2019Plano, Texas, UsA regional franchise business leader overseeing the operations of the five locations, including businesses ranked #10 and #12 out of 758 centers nationwide. Ensured the overall integrity of the European Wax Center brand and that the centers in the district met all financial and operating goals. Successfully led the teams to high-performance expectations while maintaining a positive culture.Areas of focus:• Hired, trained, and developed a team of District Trainers, Center, and Assistant Managers.• Increased district sales from $2M to $7M, with a 25-135% growth.• Successfully launched three new location grand openings, exceeding target goals by 40%.• Designed and implemented business strategies, plans, and procedures to meet strategic goals.• Evaluated performance by analyzing and interpreting data and metrics.• Controlled company costs and introduced tactical initiatives to address theft and other losses.• Developed a regional talent acquisition strategy.• Partnered with the CEO to develop succession planning strategies.• Training and development of new roles to support expansion.• Worked closely with the CEO to lead the company with integrity and establish and maintain a trusting, inclusive, and productive environment.
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Multi Unit ManagerEuropean Wax Center Jun 2012 - Sep 2014Plano, Texas, UsA multi-unit franchise business leader for a top-rated Area Representative responsible for ensuring every guest has a memorable and inviting experience while delivering the company's desired financial results. Our location(s) continued exceeding business performance goals, resulting in expansion.Areas of focus:• Led a team of 15-18, including Guest Service Associates and Wax Specialists at each location.• Recruiting, interviewing, and developing staff members.• Facilitated consistent high-energy team and employee meetings.• Modeled and trained the team on customer service and sales strategies through daily coaching.• Developed emerging leaders to support company growth.• Oversaw local franchisee talent acquisition program.• Supported regional training and development department.• Executed the business strategy through effective scheduling and sales strategies to meet the business goal of $1M+ in revenue/unit.
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DirectorSkin Sense, A Day Spa 2011 - 2012A Director of an award-winning spa in Raleigh responsible for overseeing operations by bringing balance back to life for every client. Areas of focus:• Led a team of 25-28, including Front Desk, Estheticians, Massage Therapists, and Nail Technicians.• Training and development of all departments in customer service and sales techniques.• Conducted effective evaluations and quality service audits.• Increased brand awareness by attending career fairs and building strategic partnerships with local beauty schools to build a talent pipeline. • Effective scheduling to meet business demands.• Maintained inventory management and loss prevention system. -
New Business DevelopmentRecruiting Company & Assisted Living Facility 2007 - 2011• Lead generation.• Identify and research potential clients.• Coordinate with the sales team to develop proposals.• Update and maintain CRM.• Represent the brand at local marketing events.• Participate in community service events and projects.
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Owner And Operating ManagerThin & Healthy Total Solutions 2003 - 2006I joined the company as a Sales Manager and acquired the company within a few months.• Lead generation.• Established strategic partnerships with local businesses and fitness facilities.• Public appearances on local tv and radio.• Successfully increased closing % and client base from the previous owner.• Increased member retention and satisfaction.• Managed a team of lifestyle coaches and fitness trainers.• Created and maintained an adequate inventory, payroll, sales, and employee management operating system.• Responsible for all administrative duties to operate the business.I moved the company inside a local wellness center and sold it to work from home while raising my children.
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Owner And OperatorEarly Childhood & Preschool 2001 - 2003I was enrolled in college, studying child psychology and working full-time. I found it challenging to obtain reliable and trustworthy childcare, and I launched and operated a program for children to support working parents.• Developed a curriculum for up to six children, ages 2-5.• Created a handbook that included operating procedures.• Created an effective communication system for working parents.• Presented business plans and best practices to local marketing groups.• Maintained a waiting list.
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Recruiting AssociateStaffing Agency Jan 1999 - Aug 2001• Generated leads for potential clients.• Coordinated with client firms to understand specific job positions and requirements.• Designed hiring strategies to attract candidates.• Publishes job ads.• Screened applications and selected qualified candidates.• Interviewed candidates.• Completed new hire paperwork for clients and prepared employees for training.
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Administrative AssistantStaffing Agency Jan 1999 - Mar 2000• Administrative office support for three recruiters.
Laura Workman Skills
Laura Workman Education Details
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Lakeland Community CollegeGeneral
Frequently Asked Questions about Laura Workman
What company does Laura Workman work for?
Laura Workman works for Thrive Performance Coaching
What is Laura Workman's role at the current company?
Laura Workman's current role is Owner | Thrive is a people-centered strategic advisory for SMB owners who want to uplevel their management team to increase profitability, predictability, and personal freedom..
What is Laura Workman's email address?
Laura Workman's email address is la****@****ter.com
What is Laura Workman's direct phone number?
Laura Workman's direct phone number is +191971*****
What schools did Laura Workman attend?
Laura Workman attended Lakeland Community College.
What skills is Laura Workman known for?
Laura Workman has skills like Sales, Customer Service, Beauty Industry, Management, Marketing, Wellness, Social Networking, Training, Team Building, Holistic Health, Public Speaking, Sales Management.
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