Contract at Ford Motor Company Learning and Development department.

Design/Develop virtual classroom workshops (Synchronous Training)Develop job aides and edited curriculums for Ford Motor Credit Business Center transition projectCreated stand alone interactive application simulations using Macromedia CaptivateDesign/Develop web-based, instructor-led courses

Designed series of online courses on Ancient African History for elementary studentsDeveloped content for five modules on Ancient African Kingdoms

• Create design documents for all instructional projects• Designed and developed User Manuals for Case Management software application • Designed and developed Administration Manual for case management software application• Deliver all in-house training for new and existing employees• Create reference guides for all in-house processes• Deliver software training for out-of-state clients• Project manager for major proposal project• Provide customer support for software… Show more • Create design documents for all instructional projects• Designed and developed User Manuals for Case Management software application • Designed and developed Administration Manual for case management software application• Deliver all in-house training for new and existing employees• Create reference guides for all in-house processes• Deliver software training for out-of-state clients• Project manager for major proposal project• Provide customer support for software application clients Show less

• Authored 5 online courses using TrainerSoft (Electrical Safety, Forklift Safety, Powered Pallet Jack Safety, Driving Safety, and Preventing Slips, Trips & Falls) • Designed courses in Driving Safety for employees and supervisors from a script and video• Test on-line and CD-ROM based courses after each draft• Check grammar and audio on each on-line design test• Develop 12 web-based quizzes for all course sections (3 courses with 4 sections)• Converted graphics for… Show more • Authored 5 online courses using TrainerSoft (Electrical Safety, Forklift Safety, Powered Pallet Jack Safety, Driving Safety, and Preventing Slips, Trips & Falls) • Designed courses in Driving Safety for employees and supervisors from a script and video• Test on-line and CD-ROM based courses after each draft• Check grammar and audio on each on-line design test• Develop 12 web-based quizzes for all course sections (3 courses with 4 sections)• Converted graphics for 25+courses to HTML format• Coordinated daily team member projects • Completed 20 tests on selected courses Show less

• Designed Ford Tire Design, Six Sigma Courses, Q1 2001 and ISO Documentation Training Material• Led multiple design and development project teams• Participated in FMEA project evaluation process • Communicated with Subject Matter Experts to gather design and content information• Met with business clients to determine project goals, objectives, and assumptions

• Created Salary Employee Orientation Guide • Developed courses on Engine Design, Crank Shaft Operation and Workplace Organization• Developed/Delivered leadership training program for 25 New Production Supervisors • Operated simulated production line to evaluate supervisor’s learning• Improved return of course evaluations by 15% by changing the format of the evaluation

• Responsible for Equipment & Soft Skills Training for new and current employees in 17 branch offices• Developed 2-week New Coworker Orientation Program • Coordinated training classes for managers of the Detroit Region • Designed Trainer-the-Trainer Program• Interviewed and hired 3 new trainers

Performed administrative and customer service duties for 30 group insurance clientsConducted Detroit open enrollment presentations and in-house trainingAssigned as an In-house & Detroit trainer for Team Building, Customer Service and Diversity