Taryn Haynes-Smart (Mba) Email & Phone Number

Cape Town, Wc, Za

City Of Cape Town, Western Cape, South Africa

As Executive Head of Product Development, I lead the charge in crafting and executing on our innovative product development strategies and plans. My primary focus is ensuring the company remains competitive by consistently delivering market-differentiating products that attract and retain loyal customers.Key responsibilities include:- Setting and executing product leadership strategy- Researching to inform product ideation and development.- Maintaining the product roadmap, prioritizing features based on impact, feasibility, and business value.- Overseeing the product lifecycle, from concept to launch and ongoing maintenance.- Leading and collaborating with learning experience designers, graphic designers, and content developers to create intuitive and engaging user experiences.- Defining and tracking key performance indicators (KPIs) to monitor and improve product performance.- Utilizing data-driven insights to make informed decisions and iterate on products.- Engaging stakeholders, including executives, partners, subject matter experts, and customers, to gather insights and drive product success.- Identifying new opportunities for product partnerships and market expansion.- Proactively identifying and addressing risks and challenges impacting the product development process.- Promoting products internally and developing marketing collateral to support sales and marketing efforts.By leveraging collective strengths and capabilities at each stage of the product development process—Discovery, Build, Launch, and Maintain—I ensure the delivery of innovative and relevant products that not only meet but exceed customer expectations.

City Of Cape Town, Western Cape, South Africa

LRMG streamlined its business operations consolidating DigitalCampus along with other business units into a division focused on Talent Development solutions. With this change, I am excited to be focusing my efforts on the product development portfolio for LRMG Talent Development. I remain committed to the growth of the DigitalCampus portfolio and partnerships while having the opportunity to contribute to a broader innovative product and solution design strategy and cause. Most of my time is spent on the first 2 stages of the product development process, namely the discovery and build stages but I continue to keep my fingers on the pulse supporting in the launch and maintenance stages where LRMG's talented sales and marketing and implementation igniters take the lead.

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Cape Town

In October 2017, in addition to an existing role of Executive Consultant, I was assigned to the start-up team for a new business unit specialising in sales optimisation where I participated in the design, development and operationalisation of the business unit vision and strategy. In March 2018, the business unit was officially launched. My role in LRMG Sales Optimisation was to lead the solutions integration and implementation on projects within the business unit. I designed, implemented and programme managed sales optimisation solutions that assisted organisations to improve sales performance. I enjoyed the opportunity to apply my thought leadership to the design, development and implementation of the Sales Optimization solutions from organisational analysis, to strategy development, process development and refinement, capability development and consulting around optimal corporate culture, engagement and leadership solutions. I designed multiple integration frameworks and solution blueprints which served as toolkits to assist the team in ensuring success across multiple projects.

Cape Town Area, South Africa

I crafted and implemented integrated learning and performance improvement solutions in order to enable greater individual and organizational capability. • Managed complex blended learning projects from solution crafting through to the implementation and optimization and reporting.• Aligned learning solutions to organizational frameworks and strategic priorities.• Planned, managed and delivered professional consulting services including strategy formulation, facilitation, promotional campaigns and research.• Designed and continuously improved learning project integration processes, frameworks, templates and toolkits.• Provided thought leadership and coaching to team members and clients.Highlights:• Designed, developed and implemented blended leadership development program for client in professional services sector across 3 levels: executive development, senior management and high potentials.• Grew account portfolio from R3 million to R5,6 million per year which included a global project which spanned 3 years. • Championed change project for the business unit as part of an organisational wide sales culture change. Reviewed, aligned and redesigned processes to improve scoping, designing and measuring learning projects. • Designed learning journey and project managed the implementation of the online learning component of corporate • Created 4-step learning and development strategy cookbook.• Completed TRI Coaching Program Levels 1 – 3 • Nominated for Rising Star Awards and qualified as a finalist in the Business Services Sector

Cape Town

The LR Management Group is a Performance Agency meaning we align people and environments to optimal performance through a variety of performance-enhancing solutions. As Senior Learning Consultant I am responsible for the delivery of professional services relating to the design, initiation, implementation and evaluation of on-demand learning strategies and solutions.I was appointed to the role of Senior Learning Consultant in January 2012 after business restructuring. The role, clearly suited to my strengths and abilities, enables me to contribute to the success of both internal and client on-demand and blended learning projects. My role includes solution crafting, product alignment, strategic learning consulting, and the project management and support of on-demand learning solutions. During 2014, I had the privilege of scaling a local implementation for 240 people to a global rollout reaching over 4750 people. This same client has won two awards for their e-learning projects and was invited to present their case study a global e-learning conference in 2014. I have also led and contributed to several internal learning projects for LRMG, including the development of a Learning & Development Strategy Cookbook, LMS optimization project and user communications campaigns. My ability to actively establish, maintain and strengthen internal and external relationships based on trust has been indispensable to the growth and sustainability of my client portfolio. I am currently responsible for approximately 20 on-demand learning projects ranging from trainee capacity building in the financial services industry to leadership development in the health and fitness industry in South Africa.

Cape Town

I joined LRMG in 2010, shortly after completing my MBA research paper, as a Business Development Executive. Two things attracted me to LRMG: the clear role the values played in the organization as well as the focus on technology-enabled learning. I was responsible for reestablishing a local representation in the Western Cape. During my first 2 years with LRMG, I focused on building relationships with the existing client base and identifying opportunities for the delivery of learning solutions, both facilitated and e-learning, and the supporting technology. New projects included the design and delivery of a Leadership Development Program for a public institution based in the Western Cape and implementation of a learning management system for an investment management firm.

Cape Town, Western Cape, South Africa

In this new role, I will continue to lead the ideation, design, and development of innovative digital learning content in a variety of forms and play a key role in the growth and management of our valued institutional partnerships.

Cape Town, Western Cape, South Africa

As Head of Product Development, I am privileged to work with the many brilliant minds that contribute to the development and support of a growing portfolio of accredited online courses. I am responsible for planning and managing the process of new course development and existing course maintenance according to revenue requirements and market feedback. This includes planning and scheduling, process and workflow improvements, escalations and priority management, project documentation and stakeholder engagements to ensure optimal and agile delivery from product initiation to go-live. In this role I work closely with project sponsors, course writers and academic subject matter experts, instructional designers and learning developers in the design and development of higher education accredited digital short courses. The role includes designing and supporting the implementation and management of innovative new processes especially as they arise from process improvements, prototype development and responses to the ever-changing environment.

Cape Town Area, South Africa

As Executive Consultant, I have been accountable for aligning and tailoring internal processes to ensure the learning solutions crafted and delivered achieve their intended benefits and more. In this role, I built on my existing skillsets to identify and showcase the benefits (both anticipated and unanticipated) realized along the journey for both individuals and organizations. I worked closely with both Sales and Learning Journey Teams to develop and drive innovative account strategies focused on delivering long term value for our clients. My strengths were instrumental in the development of informative dashboards and reports highlighting the results of and return on learning within specific client projects.

Cape Town

I was recommended to the role of Key Account Manager for ICG by my former Damelin manager. I took on the role of connector and anchor for the ICG Corporate team during a time of uncertainty and change within both the business unit and the organisation. • Refined and actioned the market diversification strategy for ICG Corporate promoting short professional effectiveness workshops to clients along with the School of Insurance offering.• Provided input into the product development rollout and managed the delivery of learning solutions to corporate clients.• Learnt the value of agility and communication within a time of radical organizational change.

Cape Town Area, South Africa

I contributed the experience and knowledge I gained in the education industry to this start-up business venture.• Helped review, refine and reintroduce to the market an updated Professional Effectiveness training programme based on research insights.• Created facilitator guide and program documentation to meet Services Seta accreditation requirements.• Gained invaluable exposure to the challenges facing entrepreneurs and small businesses.

Cape Town Area, South Africa

I was approached by my former colleague to return and showed up every day to help make possible memorable personal learning journeys for full-time, part-time and corporate learners. I was always willing to engage with students and parents/guardians in order to ensure they got the most from their time on Campus. • I had the privilege of leading a passionate ‘sales’ team incorporating student advisors, corporate sales consultant, schools marketer and administrator. Four of these team members were recognised at the 2007 Sales Conference either winning or being named as finalists across 3 of the award categories. • I was proud to receive the award for the Most Improved Sales Manager at the Sales Conference along with being a finalist in the Top Sales Manager category.• This role provided the opportunity I sought to develop my skills to become a better people manager.

Cape Town

I joined the ICG Corporate team at an exciting time in their life cycle and applied my previous experience, my growth mindset and agility to contribute in multiple ways to this evolving business unit.• Developed and implemented processes for a newly formed sales team• Recruited and trained new staff members on products and legislative drivers impacting the insurance industry• Worked closely with the CEO and Sales and Marketing Manager in preparing and auctioning marketing and promotional campaigns and collateral for the unit.• Secured FAIS training contract with a leading financial services organisationEach day I engaged with multiple stakeholders from learners to sponsors and faculty members to shape and improve their Campus and learning experiences. • Planned and implemented corporate training workshops.• Assisted in management of the Damelin satellite campus in Milnerton while continuing the role of Corporate Consultant.

Cape Town Area, South Africa

I worked hard to professionalise the role of marketing and promotions for the group bringing my previous experience, business acumen, relationship skills and creativity to the role. • Managed the execution of the national marketing and promotional activities for the group• Events and projects coordinated included a Golf Day, various Live@Primi music events including a national tour, WC/Stormers Rugby Sponsorship), and the creation of the internal PrimiWorld magazine.

Cape Town Area, South Africa

Each day I engaged with prospective full-time and part-time learners to give them the very best career and study advice I could. • Setup and attended career and study presentations and expos.• Facilitated career assessments and used these assessment results along with interviews to guide individual study choices

Cape Town Area, South Africa

With working experience under my belt, I was successful in my next job application with Thomas International. The provider of people assessments designed to empower business leaders to transform the performance of their teams and individuals was my break into the field that I had studied. Working with the PPA and TST assessment was eye-opening, teaching me so much about both my and others’ behavior in the workplace. This is also where I got my first shot at delivering a training programme. I also used my creative talents to design promotional campaigns for the local market.• Advised corporate stakeholders on the use of Thomas International assessment tools (PPA and TST) for effective talent management and development.• Conducted PPA and TST Assessments to enable improved decision making.• Facilitated training for corporate administrators utilising the tools within the workplace to ensure they were competent in the administration thereof.

Mba, Change Management

Research Title: The Implementation of a Clear Change Management Plan Assists Employees in Remaining Committed to the Organisation 8 out.

Principles Of Project Management: Theory And Practice (Certificate), Project Management

In today's fast-paced workplace, many divisions and skillsets have to seamlessly come together at the right times, and across geographies.

Honours Bcom, Business Management

Business Studies with a focus on management

Bcom, Business Management And Industrial Psychology

Business Leadership Coaching Short Course, Management And Leadership

The Business Leadership Coaching short course addresses the unique differences between internal & external coaching & looks practically.

Managing The Finances Of A Business Operation Short Course Certificate, Finance, General

Entrepreneurship Short Course (Wits University), Entrepreneurship/Entrepreneurial Studies

Course outcomes Describe what entrepreneurship is Discuss the entrepreneurial process Identify and exploit entrepreneurial opportunities.