Trang Phan Email & Phone Number

- Individually manage maintenance projects- Oversee User Acceptance Testing and Bug Fixing- Develop and maintain essential project documentation, including User Stories, User Acceptance Testing plans, Content Insertion plans, and Test Cases- Conduct thorough quality assessments during the Quality Control and Assurance phases to ensure high standards of project deliverables- Perform daily follow-ups with team members to ensure adherence to project timelines and milestones- Develop dashboards on ClickUp to analyze project resources and track overall progress- Provide weekly updates and in-depth resource analysis via Tableau- Maintain clear and transparent communication with clients to ensure all stakeholders are informed and aligned- Provide support and guidance to project management assistants, ensuring their tasks and responsibilities are managed effectively

- Prepare meeting agendas and document meeting minutes for senior project managers- Produce weekly project status reports- Develop and maintain essential project documents, including User Stories, User Acceptance Testing plans, Content Insertion plans, Test Cases, and more- Lead and manage a team of 7 individuals to complete content insertion tasks- Conduct daily follow-ups with developers to ensure adherence to project timelines and milestones- Perform thorough quality assessments during the Quality Control and Assurance phases to ensure high standards of project deliverables

- Build the website for Legacy Project using WordPress from March to June 2023- Operate the website including collecting and uploading materials, storing resources, and preparing logistics if needed

Vietnam

Being a research assistant to Mr. Tony Tin on the Mobile Information Literacy learning project. The target learning audience is VinUni students, to test the efficiency of learning via mobile phones and mobile devices, compared to traditional learning methods. Finally, I would write a report in both English and Vietnamese.Also, I took charge of a project manager to coordinate 4 members in order to create 6 training videos for the incoming first-year students.

Vietnam

- Organize 3 music performances on STEAMese Festival 2023 in Hanoi- Organize 2 workshops and 1 talk for STEAMese Festival 2023, with the number of participation of around 100 for each event- Organize 4 workshops for Mentorship Program which supports participants who signed up for the National Robotics Champion 2023

Vietnam

- Respond to users' questions regarding books and library services- Develop interactive activities to enhance learning experiences- Administrative tasks: Create library guidance, re-arrange books after use, etc.

Vietnam

Vietnam

Vietnam

Thủ Đức District, Ho Chi Minh City, Vietnam

Bachelor Of Business Administration - Bba, Business Analytics, Operations Management

- Received a 100% merit-based scholarship for 4 years - Received an ambassador grant for an exchange semester at HKUST in Fall 2023

Bachelor'S Degree, Operations Management

Exchange student in Fall 2023, focus on Operations Management courses