Thu Phan Email & Phone Number

- Relocated to South Korea in April 2023 and homeschooled a 3-year-old boy for two months (April & May)- Teaching English to students who want to take the IELTS exam- Working as a freelance translator/ interpreter- Part-time curriculum outsourcing for FSA

Da Nang City, Vietnam

- Composed and organised the new curriculum materials (syllabi, tests, grammar notebooks & recaps)- Cooperated with Graphic Designer to create final curriculum materials that perfectly match with Fisher's branding- Gave training to new teachers on academic part (software, test, Drive) to help them get familiar with new system- Cooperated with Academic Manager, SECs or teachers to handle all rising academic related complaints among parties- Handled all academic complaints/ feedback from students or parents to maintain their highest satisfaction- Acted as coordinator in school's English teaching projects with other NGOs for vulnerable students from the central provinces of Vietnam- Worked and supported foreign volunteers from World Race team during the time they did the service at FSA

Da Nang City, Vietnam

- Managed the teaching schedule of all the teachers and exported monthly reports on teachers' teaching hour- Organized the schedule of the field trip or all extra-curricular program for students of all 3 branches- Performed translation from English to Vietnamese and vise versa or proofreading assigned documents and curriculum materials- Worked closely with Curriculum Manager to compose the extra grammar exercises for students- Analyzed data and carried out weekly/ monthly/ annually report for professional teams and other documents for Management Board meetings or office meetings

Ho Chi Minh City, Vietnam

- Supported and directly reported to Managing Partner (MP) - Acted as a Meeting Secretary of the Law Firm Network Asia-Pacific Regional Meeting 2015 in Ho Chi Minh City hosted by Indochine Counsel - Managed and organized the email/ correspondent of MP to prepare the Weekly work note for MP- Analyzed data and carried out weekly/ monthly/ annually report for professional teams and other documents for Management Board meetings or office meetings- Followed up billing process and other accounting tasks - Supported MP in Marketing and PR sector by posting legal news, client alert and articles on website or updating BCM system- Performed translation, proofreading, filling and other assignments for other professionals if required

Ho Chi Minh City, Vietnam

- Interacted with data using Excel (Input data)- Updated candidate tracker to make internal and external reports- Inputted and checked information in candidate reports before sending them to clients- Supported senior consultant with screening & searching CVs- Posted jobs on social media like Facebook, LinkedIn as well as job boards such as Vietnamworks, Career Builder and internal system- Covered as receptionist 1 hour a week - Supported other colleagues in processing References Check and other tasks assigned

- Worked as a customer service specialist to communicate face-to-face with customer and handle their complaints through email or telephone. Besides, I supported admin office by handling document job.- Worked as a supporter in Event Planing Division to design and create decoration projects for Christmas and Tet holiday- Cooperated with Marketing department for implementing promotion programs: seminars, online exhibitions and new product launch. - Joined in planning entertainment programs for company’s staffs on Christmas and Tet holiday.

- Worked as a teaching assistant to help international volunteers in teaching English for poor children in orphans, shelters and pagodas in HCM City- Interacted with disable children in Ky Quang Pagoda and Leaf Pagoda by taking care of them or supporting international volunteers to ensure they have lovely time- Listened to foreign volunteers’ need and find way to improve their situations

Bachelor'S Degree, Business English, 7.42

Certificate, Microsoft Office Specialist, Pass