Thuan Ly Email & Phone Number

San Jose, Ca, Us

Sunnyvale, California, United States

Foster City, Ca

• Collaborate with Technical Account Managers order new VCE hardware to accommodate and full fill site data usage. • Performs new VCE hardware HPE ESX integration to existing VCE VMware vCenter platform. • Performs VM server’s migration through manage VMware vCenter platform,• Performs HPE ESX host maintenance firmware update and ILO.• Deploy VMware vCenter and integrate HPE ESX hosts. • Deploy VM servers and build iSite PAC system on VM WMware platform.• Performs hardware refreshes for customers with old and outdated VCE ESX’s hardware for VM environment.• Performs emergency VM servers build to meet SLA. • Performs a software upgrade to meet new product releases. • Project manages Microsoft Security patches to ensure all servers are up to date with lasted releases. • Project manages BIOS firmware update to ensure all servers are up to date with latest releases. • Project manages Antivirus software to ensure all servers are up to date with new virus definition and engine. • Support Philips' products, including iSite Enterprise, iSite Radiology, and iSuite applications. • Create change request base on new iSite software releases, new VCE platform, and new hardware baseline releases.• Manages persistent usage report globally for 550 plus iSite customers, 10,000 plus VM servers throughout North America, South America, Asia Pacific, Europe and Mid-East). • Trains and mentors new team members.

San Jose, Ca

•Troubleshoot DS3 and DS1 circuit outages in a timely manner to meet SLA. •Configure Cisco BPX switches and integrates new DS3 circuits. •Monitor nationwide networks using NetCool. •Analyze DSL+IP (POPs) traffics using MRTG. •Troubleshoot DSL+IP(POPs) outages switch involving Redback routers, Juniper ERX, Cisco Catalyst and Cisco 7500 gateway router peering to L3. •Turn up new Central Offices and Hi-Caps circuits. •Strong experience in Nokia Diamond Lane technology and configuration. •Work and troubleshoot equipment such as Nokia DSLAM technology, Harris RTU, CTAS technology and Cisco routers (7500, 2600 Series). •Monitor Sonnet Ring (ADM) equipment and troubleshoot regional fiber network outages. •Provision, turn up and add new circuits onto Covad s fiber ring to expand network traffics.

San Jose, Ca

•Analyze and troubleshoot wide area network and provide resolution on any escalation from network operation. •Integrate new deployment site servers to Ten Square networks. •QA new software releases and upgrades local site servers. •Worked with the developer and created a new process. •Configured local site servers. •Project management and support trade show. •Deploy new in-house platform and application to local site servers.•On call after business hours.

San Jose, Ca

•Customize and analyze HP Open View (ITO and NNM). •Remotely troubleshoot world Wide point of presence (POPs) using Linux OS. •Analyze multi routers traffic graphical (MRTG). •Deploy new pops, configure switch IPs. •Install Linux OS and configure HP LPr servers. •Strong knowledge in the Internet infrastructure which involving Global traffic management, Content delivery, web caches and streaming media technology. •Trains and mentors new team members.

San Jose, Ca

• Perform BIOS regression tests on newly designed leading edge motherboards. • Perform compatibility testing of various peripherals such as SCSI adapters, graphic cards, digital cameras, scanners, and backup devices on these motherboards. • Troubleshoot hardware compatibility with major operating systems such as Win95, Win98, WinNT, Unix, OS2. • Create test plans and work with developer to have codes fixed. • Validate patches or drivers and retest to see if new codes eliminate reported bugs.

Associate’S Degree, Electronic Technology

Associate’S Degree, Business Administration And Management, General

High School, General Education