Nice to meet you, I’m Kelly. I’ve graduated from the Bachelor of Commerce, major in Information Technology - Business Systems Analysis at York University (Dean’s Honour) in 2023 📍I had experience in ERP Application Support. I was responsible for communicating with clients to elicit their inquiries on a financial accounting software, analyzing their requirements regarding the functionalities of the software. 🎈Through my work experience and school projects, I’ve gained technical skills in: SQL, HTML/CSS, Jira, UML Diagrams, MS Office, Power BI, Application Support, Data Analysis, Business Process Reengineering, Agile (Scrum and Kanban) methodology, Strategy Analysis, Customer Experience, Content Development and Management. 📝I’m looking for full-time opportunities as a Business Analyst, Quality Assurance, or Software Project Coordinator. I’m also open to having more connections with professionals working in similar areas. 📌Don’t hesitate to reach out to me directly here on LinkedIn messaging or email me at: thu.pham2600@gmail.com 🎉
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ConsultantKpmgToronto, On, Ca -
Data Analytics Consulting InternKpmg Oct 2024 - PresentDigital Lighthouse - Data Platforms & Data Analytics
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Erp Consulting AssistantFpt Is May 2024 - Oct 2024SAP FICO S/4HANA, SAP Business One -
Risk Management Analyst - Business ContinuityRisk And Insurance Studies Centre Nov 2022 - Apr 2023Toronto, Ontario, Canada● Developed a Business Continuity Plan by analyzing TD Bank’s cybersecurity data and regulatory practices, reduced potential risk● Performed threats assessment in branch operations.● Implemented Incident Response Plan, conducted transitions to new procedures.● Designed Change Requests and Communication Plan, facilitated the communication flow between teams. -
Research AssistantYork University May 2022 - Mar 2023Toronto, Ontario, Canada• Independently learned Webflow and led the development of a user-friendly website with interactive features.• Conducted quantitative analysis and derived insightful conclusions for the research.• Utilized Power BI to create compelling data visualizations that explained the disproportionate impact of Covid-19 on various demographic groups.• Updated the website contents with data presentation regularly -
Erp Support AnalystTrg International Mar 2021 - Nov 2021Toronto, Ontario, CanadaPlatform: Infor Sunsystems for Financial Accounting● Resolved client issues with data-driven solutions for Financial Accounting module of Infor ERP● Documented and synthesized Knowledge Base about client’s FAQ and solutions for internal usage.● Leveraged client review data to automate the ticketing process using chatbot, shortened turnaround times. -
Digital Media CoordinatorBros Partners Investment Ltd. Jul 2018 - Sep 2019Vietnam• Built comprehensive contents for 2 listings (detailed check-in instruction, location description, city guidebook, etc,.) on various websites such as Airbnb, Booking.com, Luxstay.• Managed advertising and updated promotion deals on the business's social media sites • Timely responded to guest inquiries, customer service requests and reservation bookings via short-term rental sites• Communicated smoothly with the responsible parties to solve any customers' issues about the stay• Ensured quality and controlled the inventory of the apartments after each stay
Kelly Pham Education Details
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Member Of Dean'S Honour Roll
Frequently Asked Questions about Kelly Pham
What company does Kelly Pham work for?
Kelly Pham works for Kpmg
What is Kelly Pham's role at the current company?
Kelly Pham's current role is Consultant.
What schools did Kelly Pham attend?
Kelly Pham attended York University.
Who are Kelly Pham's colleagues?
Kelly Pham's colleagues are Liam Donagh, Karl Adam Malonga, Ruben Gallego, Manish Sharma, Giridhar N, Estelle Pu, Aadarsh Parjapat.
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Kelly Pham
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