Thục Đoan Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

- Main person in charge for onsite marketing of Tiki Buy Now Pay Later's project.- Work closely with Category Managers & Commercial team to develop onsite merchandising and campaign to achieve sales targets & new customer acquisition/retention to TIKI.- Manage company/category/brand campaigns from planning, preparation, execution & post-mortem.- Produce campaign mechanic/micro-site layout to optimize customer experience and maximize sales potential based on various factors. - Maintain a comprehensive library of appropriate data: Deals Tracker, Sales Data, Traffic, Conversion Rate, etc…; - Create a mock up for landing page & banner from scratch (including scheme, layout, image, content...)- Work with Growth team to execute graphics and online marketing plans to drive traffic to store/campaigns week-on-week. - Analyze past campaign performance and reporting on the current campaign’s.- Conceptualize and develop interesting and relevant campaigns to execute specific strategic direction.- Build & execute plan to acquire new customer to category & to TIKI.- Analyzing traffic, sales and volume growth on a weekly basis to understand customer shopping journey, to build & execute onsite engagement activities with customer to make sure for each of shopping touch-point TIKI make shopper satisfied for an effortless shopping and maximize Customer Live-time Value (CLV).- Identifying business opportunities and risks.Projects in-charge: Home Credit, FinV, Momo, Kredivo, FE Credit, Lotte Finance, Trusting Social, Atome...

Ho Chi Minh City, Vietnam

- Ensure rider journey and experience by monitoring riders’ voice and insights.- Manage an outsourcing team of approximately 3 headcounts to provide instant support for riders on community channels, ensure members’ compliance to company’s policies, values as well as business plan.- Plan campaign KPIs and monitor outsourcing team performance, provide directions and coaching team to direct reports.- Manage team resources, budgets, workflows.- Build team guidelines and process.- Contribute rider’s connection and satisfaction with BAEMIN and grow rider community via all the social channels (Facebook, Zalo…) and local team for riders in all the cities.- Collect and analyze market information, provide community data backed insights for department’s planning and operations.- PMO to Coordinate with other team/departments to manage and deliver BAEMIN’ initiatives & engagement activities.

Vietnam

To manage the excution of research studies, ensuring that data is collected and reported according to study design and analytical plan, and to serve as a liaison between the account team and operations departmentsMain responsibilities:- Building research campaign plan for assigned project to sync all activities in a big picture.- Perform tasks of project manager, including but not limit to scheduling, managing scope, risk, quality and stakeholder.- Enhance the end-to-end sales effectiveness projects and drive compliance to the best practices, documentation that supports clients to have effective sales and trade solutions.- Focus on retailers auditing and store census (up to 10,000 stores nationwide).- Support the Client Facing team in planning and execution of study and keep schedule.- Plan & prepare resources, devices for fieldwork, tabulation.- Conduct job starts meeting.- Performs field follow-up on products, concept boards, and other client sensitive materials.- Consults with Account Management staff regarding questionnaire set-ups and field issues.- Track production, placement rate, incidence and sample availability while study is in progress- Solve issues related to the project by root cause analysis and data-driven approach.- Monitor and control project to meet the timeline and satisfy the quality level.- Perform ad-hoc duties as assigned such as market research, service quality audit, etc.Main clients: FMCG organizations (Food & Beverage, Personal care, Household care, Cigarette, Beer...)Projects in-charge: Mondelez, Pharmacity, Emart, P&G...

Ho Chi Minh City, Vietnam

- Strategic Account Management ensuring revenue and client satisfaction KPI’s are achieved.- Persuasive and confident approach to digital ideas that support broader brand strategy with an awareness of end to end services.- Prepare proposal, master timeline and checklist. - Involve in creating infographics for social media posts.- Manage various online community platforms and social media on a daily basis.- Design and implement community/engagement campaigns as well as monitor community metrics. (member growth, sentiment, engagement, negativity, user' following/clicks)- Drive revenue growth, profitability and identifying opportunities for cross-sell.- Strategize, plan and create content to post on company's website & social media to engage the online community and increase engagement on various platforms.- Work with creative teams to drive SEO in content creation.- Optimize copy and landing pages for search engine marketing.- Full financial responsibility for a specific client group.- Building and maintaining excellent key operations and client relationships.- Perform data analysis and reports on performance efficiency and suggest solutions to problems if any.- Develop a detailed understanding of Hello Health Group services offering.- Stay tuned into digital trends, industry innovation through self-managed research learning.Main clients: FMCG organizations (Health care, Household care), Pharmaceutical and medical equipment industry, Insurance...Projects in-charge: SANOFI, Seventh Generation, Unilever, ACC, Victoria Healthcare, Glucerna...

Vietnam

Ho Chi Minh City, Vietnam

- Receive calendars from academy, coordinate and arrange teaching timetables, working schedules for foreign teachers.- Monitor the curriculum and support the teaching of foreign teachers.- Guide and help new foreign teachers or less experienced.- Receive and process information related to the teachers at the facility.- Synthesize and compare the teaching time of foreign teachers with the academy.- Support in interviewing and recruiting foreign teachers.- Perform other tasks assigned by supervisor.