Tamika Hughes Email and Phone Number
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My passion is weaving together design thinking, program evaluation, strategy definition/activation, and systems thinking frameworks to facilitate customer experience transformation (and continuously learning and testing new ways to do it).My growing list of favorite things include:Logic modelsTheory of change visualsJourney mapsService design blueprintsEvaluation rubricsContribution analysisMaturity modelsActionable data!
Pearson Vue
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Customer Experience Strategy ManagerPearson Vue Mar 2022 - PresentBloomington, Mn, UsDrive co-creation and activation of customer experience (CX) strategy through design thinking; service design; roadmap ownership; monitoring, evaluation & learning (MEL); journey and portfolio management; and stakeholder/client engagement.
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Senior Product ManagerPearson Vue Aug 2020 - Mar 2022Bloomington, Mn, UsDefine outcome-driven product direction, vision and strategy for multi-tenant, registration/scheduling platform and related API integration using design thinking, evaluation, problem-solving, and stakeholder engagement to identify, implement and validate solutions that address user needs and enhance business success.
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Product ManagerPearson Vue Jul 2015 - Aug 2020Bloomington, Mn, Us
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Business AnalystPearson Vue May 2013 - Jul 2015Bloomington, Mn, Us
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Associate Business AnalystPearson Vue Jun 2012 - May 2013Bloomington, Mn, Us
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Marketing And Knowledge AssociateSes Advisors, Inc. Jan 2011 - Jun 2012Bala Cynwyd, Pa, UsDefined and managed the flow, scope, and reporting of business development information; collaborated with management to launch sales initiatives; analyzed and improved communication among stakeholders. -
Grant AssociateCentocor Ortho Biotech Nov 2008 - Aug 2010Coordinated and administered Centocor’s educational grant funding process, from application and review through contracting, payment, and reporting.
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Information Specialist & Project CoordinatorThe Arc Of Philadelphia / Pddc May 2007 - Nov 2008Maintained alignment of database systems with business requirements; coordinated and implemented advocacy programs and tracked compliance with IRS regulations; acted as liaison to Board of Directors.
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Independent ConsultantSunflower Consulting May 2005 - May 2007Provided fee-based and pro-bono consulting services, including grant writing, project planning, copyediting, bookkeeping, and computer-based information management.
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Administrative Assistant, Planning & EvaluationThe Pew Charitable Trusts Jan 2001 - Nov 2003Philadelphia, Pa, UsFor the Planning & Evaluation Division, conducted research, developed logic models to document and measure new programmatic solutions, and helped design and maintain an intranet website for departmental resources and publications. -
Editorial/Rights & Permissions AssistantTemple University Press May 1998 - Jan 2001Philadelphia, Pennsylvania, UsCoordinated subsidiary rights licensing, drafted and processed book contracts, and wrote copy for book covers, marketing brochures, seasonal catalogs, and the Temple University Press website.
Tamika Hughes Skills
Tamika Hughes Education Details
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University Of Wisconsin-StoutEvaluation -
Bryn Mawr College Graduate School Of Social Work & Social ResearchMaster Of Social Service
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Bryn Mawr College Graduate School Of Social Work & Social ResearchMaster Of Law & Social Policy
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Connecticut CollegeEnglish
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Masterman
Frequently Asked Questions about Tamika Hughes
What company does Tamika Hughes work for?
Tamika Hughes works for Pearson Vue
What is Tamika Hughes's role at the current company?
Tamika Hughes's current role is Driving customer experience transformation with strategic, design, and evaluative thinking.
What is Tamika Hughes's email address?
Tamika Hughes's email address is th****@****ail.com
What is Tamika Hughes's direct phone number?
Tamika Hughes's direct phone number is +4420344*****
What schools did Tamika Hughes attend?
Tamika Hughes attended University Of Wisconsin-Stout, Bryn Mawr College Graduate School Of Social Work & Social Research, Bryn Mawr College Graduate School Of Social Work & Social Research, Connecticut College, Masterman.
What skills is Tamika Hughes known for?
Tamika Hughes has skills like Business Analysis, Research, Project Management, Data Analysis, Requirements Gathering, Agile Methodologies, Business Process, Leadership, Process Improvement, Product Ownership, Public Speaking, Business Communications.
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