Thuli Duma Email & Phone Number

Dainfern

Dainfern

• Effective customer service through delighting customers.• Maintain and build relationships with key stakeholders• Render a claims-related service within a turnaround time that is acceptable to customers and conforms to company SLA’s• Facilitate the timeous and accurate payment of MBR’s to ensure an effective relationship is maintained• Manage staff absenteeism & staff performance in general.• Ensure that consultants achieve and exceed business… Show more • Effective customer service through delighting customers.• Maintain and build relationships with key stakeholders• Render a claims-related service within a turnaround time that is acceptable to customers and conforms to company SLA’s• Facilitate the timeous and accurate payment of MBR’s to ensure an effective relationship is maintained• Manage staff absenteeism & staff performance in general.• Ensure that consultants achieve and exceed business targets.• Achieving quality targets in compliance with relevant quality procedures.• Effective development of Consultants to retain talent through appropriate product knowledge and skills training.• Ensure call management through effective consultant availability • Effectively build, maintain and manage relationships with service providers and clients.• Client retention through the effective handling and follow through of client queries Show less

Re 1 Key Individual, Insurance

Management And Leadership Programme, Management And Leadership, Cum Laude

Re 5, Insurance, Re 5 Regulatory Examination

Centre For Business Management, Strategic Management & Corporate Governance

Fetc: Short Term Insurance Nqf Level 4, Insurance, Fais 31 Credits

Diploma (, Travel And Tourism

Education record