With over six years of professional background, I am deeply committed to fostering service excellence and customer satisfaction at PPS. My competencies lie in handling complex queries and maintaining high service level standards—a testament to my dedication to the company's mission. My role at PPS allows me to leverage my multilingual abilities and TEFL certification to enhance communications and service delivery, embracing our diverse clientele with empathy and precision.At PPS, my day-to-day responsibilities include processing various customer service requests and ensuring the flawless execution of policies and procedures. This role has honed my ability to manage customer interactions effectively, from fielding inquiries to resolving complaints with professionalism. My prior experience as an Acting Team Leader at MPC Recruitment has been instrumental in refining my administrative and leadership skills, enabling me to contribute actively to our team's success and uphold the high standards expected of us.
Listed skills include Microsoft Excel, Microsoft Office, Powerpoint, Microsoft Word, and 20 others.