Office Administration / Data Capturer • Prepares employees for assignments by establishing and conducting orientation and training programs.• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.• Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records; representing the organization at hearings.• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.• Maintains human resource staff by recruiting, selecting, orienting, and training employees.• Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.• Contributes to team effort by accomplishing related results as needed.• answer, screen and transfer inbound phone calls• receive and direct visitors and clients• general clerical duties including photocopying, fax and mailing• maintain electronic and hard copy filing system• retrieve documents from filing system• handle requests for information and data• resolve administrative problems and inquiries• prepare written responses to routine enquiries

• Assist with installations coordination • Capturing Installation Vouchers for labour • Answering Telephones – helping @Reception desk• Picking Slips for Replacements of Dishes and other equipment• Labour for the installer for all vouchers submitted• Filling • Helping with Quotations for different customers• Capturing Credit Notes & Picking Slips

• Provide administration support to General Manager • Maintain close supervision on the daily functions of housekeeping staff, ensuring productivity and quality. • Daily cash-up front desk and bar• Capturing of all supporting documents and stock movement• Working on the guest manager doing reservations• Conduct client check in and check out• Preparing staff roster and salaries• Liaising with suppliers for procurement purposes• Serve as the receiver of important mail, documents and ordered items delivered to the organization’s address• Perform a series of secretarial functions for the hotel and provide additional services depending on the task at hand

Training and facilitationAdministration Filling Answering phones Bookkeeping