Kim Thu Nguyen Email & Phone Number

San Francisco Bay Area

In-Season Planning:* Collaborate with merchandising team to analyze real-time data, identify emerging trends, and adjust inventory strategies during the season.* Implement dynamic inventory adjustments based on customer demand, sales performance, and external factors.* Work closely with cross-functional teams to capitalize on opportunities, address challenges, and optimize inventory levels for specific products or categories.* Utilize in-season analytics and reporting tools to make informed decisions on promotions, markdowns, and restocking.* Continuously monitor and assess the effectiveness of in-season plans, making agile adjustments to maximize sales and minimize excess inventory.* Open to Buy (OTB)- ensuring alignment between in-season planning and overall financial strategies.

San Francisco Bay Area

* Collaborate with General Manager in leveraging data, analysis, and team member insights to make fact-based decisions, follow-up, and monitor impact.* Supervise front end and pharmacy inventory, analyze inventory trends to create corrective action plans; train team members to follow inventory standard operating procedures.* Cultivate and nurture talent by taking a leadership role in training and guiding team members. Provide mentorship, coaching, and support, fostering an environment conducive to team members' career development.* Analyze Net Promoter Score data (NPS) and drive behavioral enhancement strategies to improve key performance metrics.

San Francisco Bay Area

* Team Supervision: Leading and managing a team of counter associates, ensuring they follow company policies and deliver excellent customer service.* Training: Training new employees on company procedures, customer service standards, and food safety guidelines.* Problem Resolution: Addressing customer complaints or issues and resolving them in a professional manner.* Inventory Management: Monitoring and managing inventory levels, placing orders as needed, and minimizing waste.* Quality Control: Ensuring that food is prepared and served according to company standards and health regulations.

Bachelor Of Applied Science (B.A.Sc.), Marketing/Marketing Management, General

Associate Of Arts And Sciences - Aas, Business Administration And Management, General

Activities and Societies: CSM Business Club