Thương Lê Email & Phone Number

• Consolidated Sales and Must-Stock-List Targets based on feedback from 10+ District Managers (DM) and ~100 Representatives (Rep).
• Managed customer classification and territory master data for Retailer, Wholesalers, Hospital and Pharmacy Chain channels, ensuring data clearance, governance and compliance.
• Collaborated with Trade Marketing team and vendors to track perfect store metrics, enhancing visibility and distribution.
• Assisted in visualizing analysis, market research activities, including online consumer behavior and trend monitoring to implement training and marketing campaigns.
• Assisted in calculating sales contest programs and provided ad-hoc data, administrative support for department and Sales team.
• Created and maintained a comprehensive data dictionary with clear definitions to facilitate data profiling.

Ho Chi Minh City Metropolitan Area

• Supported to review, revise, and implement an updated SOP (Standard Operating Procedure) format to enhance the efficiency of financial operations.
• Assisted in creating automated process for tracking purchase order documents, vendor debit notes.
• Utilized data visualization tool (Power BI) to present project efficiency based on Manager's guidelines.
• Assisted in organizing training and workshops to on process management and improvement to process team, cross-functional process units, and other key stakeholders in the firm.

Ho Chi Minh City, Vietnam

• Conducted credit relationship analysis of Vietnam's construction, logistics and transportation industry to identify challenges & potential of SMEs.
• Assisted in signing credit agreements with corporate clients, inquiring change in financial status as part of a critical project for the Financial Advisory team; assist in devising debt liquidation plans, accounting.
• Drafted financial reports and spreadsheets using accounting software in the general system of MBBank, making summary reports upon Supervisor's guideline.
• Maintained relationships with 10 existing clients and analysed customer experience ensuring 100% rate; leading to 85% customer retention rate and 20% increase in client accounts.

Ho Chi Minh City, Vietnam

• Designed and developed graphic design projects for print, digital or other media.
• Worked with coreteam on creative ideas in order to create compelling visual content using Creative Suite (primarily Photoshop/Canva/ Illustrator).
• Coordinated with PR team, identifying audiences to target and develop communications plans; optimising content distribution to increase consumer engagement by ~20%.
• Conducted team-building exercises to facilitate community socialisation, and positive group dynamics among 40+ students; organised over 10 community-building events with 50+ volunteers.
• Communicated potential problems to project teams and recommended solutions. Benchmarked and quality-checked briefings and debriefings.