Thurman Schweitzer Email & Phone Number

Fort Worth, TX, US

Dallas/Fort Worth Area

Full service consultant for your Real Estate needs from your dream home and investment properties to commercial Real Estate. Luxury Experience at Any Price Point

Ft Worth TX

Principal Consultant focused on small to medium sized business in Ft Worth area evaluating their IT needs as they prepare for growth. Served as Interim IT Leader for client undergoing leadership transition. Partnering with business operations teams, to fully understand their distinct needs and wants when it comes to IT services. Analyzed current IT.

Dallas/Fort Worth Area

Sourced to serve as project manager focused on reducing costs and increasing the value of the global service desk. Led global team of 24 across Texas, Malaysia and the Philippines providing 24/7 coverage. Managed $2 million dollar budget.Succeeded in salvaging the division from being outsourced; led successful efforts surrounding agent proficiency, contact.

Dallas/Fort Worth Area

Led all areas of IT Operations, IT Services & Relationship Management and Application Management. Led IT teams of Desktop Support, Change & Problem, ITSM, and.NET developers and engineers. Managed $5.5M budget.Successfully navigated an ambiguous environment with low employee morale as company went through bankruptcy; kept all IT systems afloat and negative.

Fort Worth TX

Served as IT champion for all mobility business efforts including accounting, operations, marketing and merchant activities. Developed the IT strategic plan for the Mobility business unit to forecast and allocate IT resources to meet the business objectives while adhering to technology standards.Credited with creating a new division within IT to align.

Fort Worth TX

Led team of 79 employees and contractors to manage service desk, program management and service delivery. Managed $3.8M budget.Developed standard service catalog to clearly define function and roles played by the various IT teams. Leveraged the new service catalog, deployed standardized PC and laptops to the field resulting in consistent support requests.

Fort Worth TX

Led the 72-person RadioShack Operations center encompassing NOC, Desktop Support, Problem Management and Service Desk teams. Managed $5M+ IT operations budget.Consolidated several processes to align IT services to become a centralized service desk.Managed security administration for 35,000 user accounts. Developed enhanced self-service including online.

Fort Worth TX

Led team of 10 Process & Problem Analysts.Improved the stability of IT systems after identifying and rectifying several problems and incidents. Created the knowledge management systems which remains in use today.Developed training curriculum that increased time to complete new hire training.Created and implemented customer satisfaction surveys leading to.

Fort Worth TX

Cumulative infrastructure project budgets managed in excess of 2 million dollarsGained 2 years of experience in Data Center Facilities Management including Disaster RecoveryManaged specialized consultants, contractors and internal resourcesServed as Subject Matter Expert on all retail network upgrades & installationsManaged the proof of concept for.

Fort Worth TX

Managed overall operations of campus & retail networksAdministrative & hardware support of over 5000 corporate and store serversWorked directly with strategic partners to ensure proper construction, use and maintenance of networksEnsured connectivity needs of Regional, District & Store Managers were met within the prescribed SLAsIdentified network capacity.

Arlington TX

Directed leasing & opened Arlington Hall, a 600-unit facility serving students of the university Implemented & instructed use of RMS software package to coordinate leasing & billing of all university housing

Ft Worth TX

Worked directly with business & community leaders to build support networksCoordinated public relations for membership drives, product sales & worked to enhance the image of the Boy Scouts of America

Bachelor'S Degree, Geography

Activities and Societies: MSC OPAS, KANM Student Radio, Staff CouncilActively involved in MSC OPAS, KANM Student Radio and Residence Life.

Masters Of Liberal Arts, Master Of Liberal Arts

Working on Masters of Liberal Arts