Thurston Alexander-Smith

Thurston Alexander-Smith Email and Phone Number

Homeless Management Information Systems Supervisor @ Wake County
Raleigh, NC, US
Thurston Alexander-Smith's Location
Raleigh, North Carolina, United States, United States
Thurston Alexander-Smith's Contact Details

Thurston Alexander-Smith work email

Thurston Alexander-Smith personal email

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About Thurston Alexander-Smith

With well over a decade of experience directing and implementing Homeless Management Information Systems (HMIS), Contuia of Care operations, and homelessness services system best practices, I am driven to end homelessness with immediate, available means and by facilitating effective community collaboration. By leveraging data and proven, vetted methods, we can address the systemic root causes of housing insecurity and homelessness once and for all. I am passionate about turning data into narratives and am skilled at translating real life into successful workflows, ensuring the effective delivery of life-saving services while treating our clients with dignity. I enjoy sharing my subject-matter expertise; whether by training advanced HMIS administrators, consulting with community stakeholders, or engaging with the public. I educate and communicate complex systems and regulations effectively, allowing me to excel in relations with clients, external colleagues, and community partners. And when something needs to be done, I get it done.I work well as a liaison who improves public operations and I aim to increase the your organization’s profile as a partner with communities to serve clients better. Ready to learn more? Let’s connect.

Thurston Alexander-Smith's Current Company Details
Wake County

Wake County

View
Homeless Management Information Systems Supervisor
Raleigh, NC, US
Website:
mihomeless.org
Employees:
18
Thurston Alexander-Smith Work Experience Details
  • Wake County
    Homeless Management Information Systems Supervisor
    Wake County
    Raleigh, Nc, Us
  • Michigan Coalition Against Homelessness
    North Carolina Hmis Implementation Lead
    Michigan Coalition Against Homelessness Aug 2020 - Present
    Raleigh, North Carolina, United States
  • The Raleigh/Wake Partnership To End And Prevent Homelessness
    Homeless Management Information System Manager
    The Raleigh/Wake Partnership To End And Prevent Homelessness Jun 2018 - Aug 2020
    Raleigh-Durham, North Carolina Area
    ▸ Direct technical assistance (TA) engagement and activities, improving data collection, quality, and reporting by agencies and CoC programs▸ Manage teams and budgets, and design and deliver tools to guide specific, local, and national efforts for increased HMIS database efficiencies▸ Cultivate and maintain relations with government clients, TA recipients, HUD, external colleagues, and other funders, to promote strategic cross-learning and advance shared goals
  • North Carolina Coalition To End Homelessness
    Homeless Management Information System Administrator
    North Carolina Coalition To End Homelessness Sep 2014 - Mar 2017
    Raleigh-Durham, North Carolina Area
    ▸ Presented dozens of training sessions, ranging from 2-day agency administrator training for 20+ individuals to one-on-one online meetings and developed dozens of training guides pertaining to every aspect of the HMIS database ▸ Managed extensive information system, covering hundreds of homelessness service projects across 82 NC counties ▸ Investigated user concerns and problems with complex relational database, including daily technical support
  • Carolina Homeless Information Network
    Hmis Support Coordinator & Technical Assistance Administrator
    Carolina Homeless Information Network Oct 2010 - Jul 2014
    Raleigh-Durham, North Carolina Area
    ▸ Developed documentation materials for extensive reports library and directed in-depth technical and user experience support ▸ Implemented certification training for new HMIS users (half-day training for 5-20 users) as well as Advanced Reporting Tools training (online 2-hour training for 1-5 users) ▸ Interfaced with users to improve existing reports and find new solutions for specific client needs

Thurston Alexander-Smith Skills

Software Quality Assurance Usability Testing Quality Assurance Testing Software Documentation Game Design Video Games Technical Writing Game Development User Experience Programming Sql Microsoft Office Social Media Leadership Customer Service Nonprofits Training Public Speaking Research System Administration Report Writing Reporting And Analysis Software Troubleshooting Network Troubleshooting Remote Troubleshooting Gotomeeting Zendesk Help Desk Implementation Microsoft Excel Technical Support Customer Support It Hardware Support Network Administration Router Configuration Internet Protocol Suite Lan Wan Remote Access Jira Visual Studio

Frequently Asked Questions about Thurston Alexander-Smith

What company does Thurston Alexander-Smith work for?

Thurston Alexander-Smith works for Wake County

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Thurston Alexander-Smith's current role is Homeless Management Information Systems Supervisor.

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